Fraud Officer
atmaal · Riyadh, Saudi Arabia
قدّم وتابع مع أبلاي إيدجWe are looking for a Fraud Monitoring Officer to join our team in Riyadh.Key Responsibilities:• Monitor and handle alerts generated by fraud monitoring systems to identify, investigate, and mitigate potential fraud risks.• Review customer records and transaction activity to identify suspicious patterns or behavior.• Investigate and process fraud alerts in accordance with internal procedures and guidelines.• Contact customers to verify suspicious or potentially fraudulent transactions.• Provide immediate feedback on system performance issues, including errors, downtime, slowness, or inefficiencies.• Receive and respond to fraud-related communications from local banks and other financial institutions in a timely manner.• Coordinate with relevant stakeholders, including customers and management, in urgent or high-risk cases.• Immediately escalate critical risks and unresolved issues to the direct manager.Requirements:• Bachelor’s Degree.• Minimum 1 year of experience in Financial Fraud or Fraud Monitoring.• Excellent communication skills in both Arabic and English.• Proficiency in Microsoft Office applications.• Strong attention to detail, analytical thinking, and the ability to handle sensitive cases professionally.