Fraud Prevention Manager | Transaction Monitoring Analyst
Vertex Pharmaceuticals GCC · Abu Dhabi Emirate, United Arab Emirates
Tailor my CV for this job — free🛡️ We’re Hiring: Fraud Prevention Manager | Transaction Monitoring Analyst🕒 Employment Type: Full-Time💼 Level: Mid-Level to SeniorWe are seeking an experienced Fraud Prevention Manager | Transaction Monitoring Analyst to lead fraud prevention initiatives and strengthen transaction monitoring capabilities across financial products and payment channels. This role combines fraud-risk management, transaction analysis, investigation, monitoring strategy, and operational leadership to identify suspicious activity, reduce financial losses, and continuously improve fraud controls.🎯 Key Responsibilities
- Lead fraud prevention and transaction monitoring activities across relevant financial products and payment channels.
- Develop and maintain fraud prevention strategies, controls, procedures, and monitoring frameworks.
- Monitor transactions and customer activity for unusual, suspicious, or potentially fraudulent patterns.
- Review alerts generated by transaction monitoring and fraud detection systems.
- Investigate unusual transaction activity and determine appropriate escalation or resolution actions.
- Analyze transaction behavior, customer profiles, historical activity, and risk indicators during investigations.
- Identify emerging fraud patterns, attack methods, behavioral trends, and transaction anomalies.
- Develop and refine transaction monitoring rules, thresholds, scenarios, and alert parameters.
- Evaluate the effectiveness of existing fraud detection rules and recommend improvements.
- Work with data and technology teams to enhance automated fraud detection and monitoring capabilities.
- Perform root-cause analysis on confirmed fraud incidents and recurring transaction anomalies.
- Develop fraud-risk indicators and monitoring metrics to support proactive risk management.
- Track fraud cases, investigation outcomes, losses, recoveries, and operational performance.
- Prepare management reports covering fraud trends, transaction alerts, investigation results, and key risk indicators.
- Establish appropriate escalation procedures for high-risk or potentially fraudulent activity.
- Coordinate fraud investigations with Risk, Compliance, Legal, Operations, Customer Service, and Technology teams.
- Work with banks, payment processors, merchants, and external partners when investigation support is required.
- Support fraud case management, evidence gathering, documentation, and resolution processes.
- Review customer and transaction risk profiles and recommend appropriate preventive controls.
- Identify weaknesses in payment processes, authentication controls, account security, and transaction workflows.
- Recommend improvements to reduce unauthorized transactions, account takeover, payment fraud, and other financial risks.
- Support the implementation and enhancement of fraud detection platforms and transaction monitoring systems.
- Participate in system testing and validate new fraud rules, scenarios, alerts, and monitoring capabilities.
- Analyze false-positive rates and optimize monitoring processes to improve efficiency and accuracy.
- Conduct periodic reviews of fraud controls and monitoring effectiveness.
- Support fraud-risk assessments for new products, payment methods, markets, and customer journeys.
- Monitor developments in fraud techniques, digital payment risks, and financial crime trends.
- Provide guidance and training to analysts and operational teams on fraud detection and investigation procedures.
- Establish performance standards and quality controls for transaction monitoring activities.
- Ensure investigations and monitoring activities are properly documented and handled according to internal policies and applicable requirements.✅ Requirements
- Bachelor’s degree in Finance, Accounting, Economics, Business, Risk Management, Information Technology, Cybersecurity, or a related field.
- Proven experience in fraud prevention, transaction monitoring, financial crime risk, fraud investigation, or a related discipline.
- Experience within banking, FinTech, payments, e-commerce, insurance, or other financial services environments is preferred.
- Strong understanding of transaction monitoring principles and fraud detection methodologies.
- Knowledge of payment fraud, account takeover, identity-related fraud, card fraud, online fraud, and transaction abuse patterns.
- Experience reviewing and investigating transaction monitoring alerts.
- Strong analytical skills with the ability to identify patterns and anomalies within large datasets.
- Experience developing or optimizing fraud rules, transaction-monitoring scenarios, thresholds, and risk indicators.
- Familiarity with fraud detection, case management, transaction monitoring, or risk-management platforms.
- Experience using SQL, Excel, Power BI, Tableau, Python, or similar analytical tools is advantageous.
- Strong understanding of customer behavior, transaction risk, and fraud-risk indicators.
- Knowledge of financial crime prevention, AML controls, KYC processes, sanctions screening, or related compliance areas is beneficial.
- Strong investigative and evidence-analysis skills.
- Ability to conduct structured investigations and document findings clearly.
- Strong problem-solving and critical-thinking abilities.
- Excellent attention to detail and ability to identify subtle transaction anomalies.
- Ability to balance fraud prevention, customer experience, operational efficiency, and business requirements.
- Strong communication and stakeholder-management skills.
- Experience preparing fraud-risk reports, dashboards, and management presentations.
- Ability to work effectively with Risk, Compliance, Operations, Technology, Data, and Product teams.
- Strong leadership and team-coordination capabilities.
- Ability to manage multiple fraud cases, monitoring activities, and priorities simultaneously.
- Strong understanding of data confidentiality and information-security principles.
- Relevant certifications such as CFE, CAMS, CFCS, or equivalent fraud and financial-crime qualifications are advantageous.🌟 What We Offer
- Competitive salary and comprehensive employee benefits.
- Opportunity to work on fraud prevention and transaction monitoring initiatives.
- Exposure to financial technology, payment systems, digital transactions, and risk-management platforms.
- Opportunities to develop advanced fraud analytics and investigation expertise.
- Professional training in fraud prevention, financial crime risk, transaction monitoring, and data analytics.
- Support for relevant professional certifications and continuous learning.
- Collaborative environment involving Risk, Compliance, Technology, Data, Product, and Operations teams.
- Opportunities to contribute to fraud-control transformation and automation projects.
- Recognition for effective fraud prevention, risk reduction, and operational improvements.
- Career progression toward Senior Fraud Prevention Manager, Fraud Risk Manager, Transaction Monitoring Manager, Financial Crime Manager, or Head of Fraud Risk.