French Speaking Back Office Gaming Support Specialist - Work In Sofia, Bulgaria

French Speaking Back Office Gaming Support SpecialistAbout Mercier Consultancy GroupMercier Consultancy Group is a premier European recruitment firm specializing in connecting top-tier talent with high-growth industries across the continent. We are proud to be a market leader in sourcing candidates for prestigious, high-impact roles, including exclusive French-speaking jobs in the vibrant business landscape of Sofia.Job OverviewWe are currently looking for a motivated professional to fill the French Speaking Back Office Gaming Support Specialist position in Bulgaria. This role is a unique gateway for gaming enthusiasts to join a world-class Gaming & Esports company, offering a dynamic environment where your language skills and passion for digital entertainment are highly valued.Key ResponsibilitiesManage and resolve complex account queries for premium gaming clients via email and internal ticketing systemsEnsure high-quality support for the French-speaking community within the Gaming & Esports ecosystemInvestigate and resolve payment discrepancies and transaction issues with precisionMonitor and maintain account security, ensuring all processes align with gaming industry compliance standardsCollaborate with cross-functional teams to escalate and resolve technical bugs reported by usersContribute to the continuous improvement of the back-office support workflow through proactive feedbackStay updated on the latest trends and updates in the Gaming & Esports sector to provide informed assistanceRequirementsNative or fluent French (spoken and written)Valid EU passport (mandatory)Strong proficiency in English to communicate within our multicultural office environmentA genuine passion for the Gaming & Esports industry and digital platformsExcellent analytical skills and attention to detail, essential for back-office operationsCommitment to relocating to Sofia for this rewarding position in BulgariaBenefitsWhat We OfferCompetitive Monthly SalaryFully Paid TrainingHealth InsuranceFully Paid Relocation Package (flight, transfer, hotel)Monthly Performance BonusCareer development opportunities within the booming sector of jobs in BulgariaAnd Much More.. Life in BulgariaSofia is rapidly becoming the premier destination for professionals seeking quality international careers. By accepting this French Speaking Back Office Gaming Support Specialist position in Bulgaria, you will experience a perfect blend of historic European charm and a modern, fast-paced tech lifestyle. Bulgaria is famous for its stunning mountain landscapes, vibrant nightlife, and a welcoming culture that makes settling in remarkably easy.Beyond the professional growth, Bulgaria offers an exceptionally high quality of life with a very low cost of living. Whether you are enjoying the local cuisine in the heart of Sofia or exploring the natural beauty of the surrounding peaks, relocating to Bulgaria is a life-changing decision. Join the growing community of expats who have found their success in one of Europe's most exciting locations for jobs in Bulgaria.How to ApplyIf you are ready to launch your career in the exciting world of Gaming & Esports, we invite you to apply today. Simply click the "Apply Now" button to submit your CV and join our international team. We look forward to reviewing your application. Best of luck, the team at Mercier Consultancy Group.