Front/Back End System Engineer

Core Responsibilities:-Provides support for all core business applications (Clinical information management, Finance, Procurement, Warehouse, medication admiration, outpatient clinics management, ICU management, etc.). Provides first level and second level technical support for business applications during extended business hours and weekends. Respond to requests and inquiries from clients within the pre-determined timeframe of our service level agreement. Resolve technical problems; identify and diagnose problem escalation and solution tracking. Prioritize work to resolve technical emergencies as they may occur. Identify solutions to work around open issues / problems that are under investigation or pending resolution o Ensures 7x24x365 system uptime for core business applications. Work with systems implementation team(s) to outline scope, goals, deliverables, required resources, and timing. o Participate and manage new systems implementations from initiation to closure. o Ensure that all the systems are well integrated and meet business requirements and goals fulfilling end-user requirements. o Provide the needed reports on both aspects routine and ad-hock. Document, and track, case histories, issues, and actionable steps taken Improve documentation of support policies and procedures Perform company software research, testing, and recommendations. o Ensure regularly data privacy and security applying the proper testing scenarios. o Perform quality assurance testing of new software releases

Requirements

-BSc/BA in computer science or relevant field2 to 3 years of experience Experience in designing and building applicationsAbility to program in at least one programming language.In-depth knowledge of programming for diverse operating systems and platforms using development toolsExcellent understanding of software design and programming principles.