Front/Back Office Clinic Coordinator

Company Description Modern Medicine is an internal medicine practice that focuses on functional and lifestyle medicine to address a wide range of health concerns and chronic diseases. The team of providers and certified health coaches works to identify and treat the root causes of medical issues rather than only managing symptoms with medication. Using comprehensive diagnostic testing and detailed evaluations, the practice develops personalized treatment plans tailored to each individual’s needs. Certified health coaches support patients with expert nutrition and wellness counseling, helping them implement providers’ recommendations.Role Description The Front/Back Office Clinic Coordinator is a full-time, on-site role based in Forney, TX. This role is responsible for greeting and checking in patients, managing phone calls, scheduling appointments, and coordinating new patient orientations. The coordinator will verify patient information and prepare charts and documentation for clinical visits. Day-to-day tasks include supporting providers and health coaches with administrative needs, assisting with patient flow between front and back office, and ensuring accurate entry of patient data into the electronic health record. The coordinator also helps maintain a welcoming environment, responds to patient inquiries, and collaborates with the care team to support efficient clinic operations.QualificationsCandidates should possess strong Interpersonal Skills and Customer Service abilities to provide a positive experience for patients and visitors.Candidates should possess effective Communication skills, including clear verbal and written communication with patients and clinical staff.Candidates should possess foundational knowledge of Medical Terminology and Medicine to support accurate documentation and coordination of care.Proficiency with scheduling systems, electronic health records, and basic computer applications.Strong organizational skills, attention to detail, and ability to manage multiple tasks in a fast-paced clinic environment.Prior experience in a medical front office, back office, or clinical support role is preferred.High school diploma or equivalent required; additional coursework or certification in medical office administration or healthcare-related fields is a plus.Commitment to patient-centered care, confidentiality, and adherence to clinic policies and procedures.