Front Desk Administrator - Premium Dental Clinic

Anyone can hand out forms and book appointments. We're looking for someone who turns a nervous patient into a loyal one. A premium dental clinic in Dubai is hiring a Front Desk Administrator.We're not looking for "just a receptionist." We want someone who knows how to build warm, trusting relationships — a person who listens, communicates with genuine care, presents our services with confidence, and makes every patient feel looked after from the very first hello. If you believe great service starts at the front desk, we'd love to meet you.💼 What we offerOfficial employment under UAE labor lawMedical insuranceFull-time role, 24-month contractSalary from AED 7,000/month + bonusesA friendly team and real opportunities for professional growth📝 Your responsibilitiesWelcoming and assisting patients on arrivalScheduling, confirming, rescheduling, and canceling appointmentsAdvising patients on services, pricing, and current offersCommunicating with patients by phone and messaging appsHandling payments and processing insurance eligibility & approvalsMaintaining patient records and day-to-day documentationCoordinating front-desk operations and keeping the reception area in orderFollowing confidentiality standards and internal clinic procedures✅ What we're looking forCurrently based in the UAE, with local front-desk or customer-service experience2+ years in a front-desk, reception, or guest-relations role Strong service mindset and attention to the patient experienceConfident sales, phone, and appointment-handling skillsA warm, tactful, and natural communication styleThe ability to hear what a patient needs and suggest the right solutionFluent English; Arabic is a strong advantageComfortable handling payments and basic invoicingConfident MS Office userClear communication, reliability, proactivity, and a team-player attitude🌟 Nice to haveExperience in a dental, medical, or aesthetic clinic is a strong advantageKnowledge of dental terminologyAdditional languagesExperience working with premium-segment clients📍 Location: Jumeirah 3