Front Desk Agent

Job descriptionCompany DescriptionPoseidon Athens Hotel is a premier destination for travelers visiting Athens who seek comfort, personalized service, and a convenient location. Our hotel offers easy access to all major attractions in the city and boasts a team of hospitality professionals who provide personalized and attentive service to make guests' stays memorable and enjoyable. We offer extensive facilities, from modern, well-designed interiors to top-notch dining and recreational amenities, to make every visitor's trip to Athens special.Role DescriptionThis is a full-time on-site role for a Front Desk Agent in Paleo Faliro. The Agent is responsible for phone etiquette, clerical skills, communication, customer service, and other front of the house desk duties as needed. The Front Desk Agent is responsible for greeting guests, checking them in and out, handling customer inquiries and complaints, managing reservations, and providing information about the hotel and local area.QualificationsDegree in Hospitality or related fieldAt least 2 years experience in the same fieldFluency in English and knowledge of additional languagesKnowledge of PMS’s such as Oracle Suite8-Fidelio and Ota platformsExcellent communication skills, both written and verbalAbility to handle multiple tasks and prioritize responsibilitiesWhat We OfferSalary + Competitive bonus schemeSupportive and professional working environmentOpportunities for growth and long-term collaborationMonthly prepaid benefits card