Front Desk & Client Services Specialist

About Colombo & HurdColombo & Hurd, PL is a nationally recognized immigration law firm dedicated to representing professionals, investors, businesses, and families from across Latin America and around the world. Since our founding in 2006, we’ve grown to a global team of over 400, including more than 35 U.S. based immigration attorneys.Named the Top Immigration Law Firm in Central Florida by the Orlando Business Journal, we take pride in our mission to provide exceptional legal representation while advancing the cause of immigrants. Our commitment to excellence, innovation, and integrity defines who we are.Position OverviewWe are seeking a warm, organized, detail-oriented and fully bilingual (English/Spanish) Front Desk & Client Services Specialist to become the welcoming face and voice of our firm. This role is the first point of contact for clients and visitors, and plays a key part in creating a welcoming, professional office experience — from greeting clients and managing correspondence to keeping our office spaces guest-ready.Key ResponsibilitiesGreet and assist clients, visitors, and potential clients who visit the officeAnswer and direct incoming calls and general inquiriesCoordinate and schedule in-office consultationsReceive, sort, and distribute incoming mail and packagesPurchase and maintain office suppliesSupport document pick-up, drop-off, and client payment processingProvide general, non-legal information about firm servicesSupport the Client Experience and legal teams with day-to-day office coordinationQualifications & RequirementsFull professional fluency in English and Spanish, both written and verbal, is required.Fully bilingual (English/Spanish) — requiredStrong communication and interpersonal skillsProfessional, friendly, and client-focused demeanorHighly organized with strong attention to detailAbility to multitask in a fast-paced office environmentPrior front desk, hospitality, or customer service experience preferredComfortable learning basic office software and CRM tools (training provided)What We OfferThe opportunity to work with a prestigious and growing U.S. immigration law firm.Opportunities for professional growth and career advancement.The opportunity to make a meaningful impact on the client experience during an important stage of their immigration journey.Monday–Friday schedule (no weekends!)Supportive, collaborative work culturePaid Time Off (PTO)Health Insurance401(k) with Employer MatchJob DetailsFull-time (8-hour shift)Monday to Friday, 9am – 5:30pmIn-person role at our Orlando, FL office (must be able to reliably commute or plan to relocate)Application Process:(Colombo & Hurd): Resume ReviewRequest for Brief Video Introduction (in English)Initial Interview via Zoom with HR TeamIn-Person Interview with the Firm Administrator and Client Experience Manager(Colombo & Hurd): OfferExpected hours: 40.0 per weekPay: $20.00 - $21.00 per hourBenefits:401(k)401(k) matchingDental insuranceHealth insurancePaid time offVision insuranceWork Location: In person