Front Desk Assistant (Retail, Customer Service & Stock Control) - DIFC, Dubai

Front Desk Assistant (Retail, Customer Service &Stock Control) - DIFC, DubaiThe Card Co | www.thecardco.aeRole SummaryThe Card Co is looking for a friendly, enthusiastic, and motivated Front Desk Assistant to be thewelcoming face of our DIFC retail location. This is a customer-facing role for someone who enjoysworking with people, is confident with retail sales and payments, and takes pride in keeping thefront-of-house and stock areas organised and well presented.Key Responsibilities

• Welcome and assist all walk-in customers promptly and professionally.
• Handle phone calls and WhatsApp enquiries, take accurate messages, and follow up as required.
• Support retail sales, recommend products/services, and upsell where appropriate.
• Process customer payments (cash/card/transfer confirmations) and issue receipts/invoices.
• Use and manage the POS system, including end-of-day closing and basic reconciliation.
• Maintain daily sales reports and trackers (Excel-based) and submit updates daily.
• Keep all stock in order: restocking shelves, organising storage areas, labelling, and completingstock counts.
• Maintain high housekeeping standards across reception and all customer-facing areas.Requirements
• Prior retail experience is required (customer-facing).
• Confident using POS systems and handling payments accurately.
• Strong working knowledge of Excel (data entry, basic formulae, sorting/filtering).
• Excellent communication skills and a professional, presentable manner.
• Organised, reliable, and able to multitask in a fast-paced retail environment.Working Pattern
• 6 days a week.
• 9-hour shifts on a rotation basis.
• May be required to work additional hours, including weekends and public holidays, as this is aretail location.Personal Qualities
• Friendly, approachable, and customer-focused.
• Energetic, proactive, and takes initiative.
• Detail-oriented with strong organisation skills.
• A team player with a positive attitude.To ApplyPlease send your CV and a short note outlining your retail/front desk experience and availability tohr@spectrumdubai.com.The Card Co is an equal opportunities employer. Only shortlisted candidates will be contacted.