Front Desk Coordinator

OPPORTUNITYAs a key ambassador for Fengate, the Front Desk Coordinator plays a critical role in delivering a consistent, professional, and welcoming experience for employees, visitors, and external partners. This role is far more than traditional reception—it is a trusted, front‑line position supporting daily office operations, business continuity, security awareness, and employee experience.The successful candidate will demonstrate professionalism, strong judgment, discretion, and ownership, operating confidently in a dynamic, fast‑paced environment. They will possess a best in-class customer service attitude and exhibit a high sense of ownership in their work. They will serve as a central point of coordination across Internal Operations, IT, HR, Finance, Property Management, and external vendors, contributing to both day‑to‑day execution and continuous improvement of office operations.KEY RESPONSIBILITIESFront Desk and Office OperationsServe as the first point of contact for all visitors and employees, delivering a polished, professional, and welcoming front‑of‑house experienceManage incoming calls and inquiries, directing them appropriately and responding with sound judgment and discretionMaintain a presentable, organized reception and common areas reflective of Fengate's brand and cultureCoordinate logistics for internal and external meetings, including boardroom scheduling, setup, breakdown, catering, and technology readinessOversee daily office operations, including supply management, kitchen and snack programs, mail and courier services, and workspace readinessLiaise with Property Management and third‑party vendors to coordinate repairs, maintenance, cleaning, and building servicesSupport office reconfigurations, renovations, furniture moves, IT installations, and offsite storage coordination, including inventory tracking and clean‑up initiatives, by coordinating access, logistics, and on‑site executionMaintain awareness of office security protocols and support business continuity and emergency response procedures, escalating issues promptly and appropriatelyMaintain and update front desk procedures, Standard Operating Procedures (SOPs), vendor lists, and operational documentation; identify and implement opportunities to improve efficiency, consistency, and employee experienceSupport coverage planning and continuity, including coordination of backup coverage when requiredProcess operational invoices and track expenses in alignment with budgets and Internal Operations controlsAct as custodian for corporate assets where applicable (e.g., access cards, keys, equipment, credit card distribution)Provide cross‑office support as needed, collaborating with Front Desk and Office Coordinators to ensure consistency across locationsSupport HR and IT with onboarding and offboarding processes to ensure a seamless employee experienceSupport the planning and execution of in‑office events and firm initiativesAct as a key in‑office support partner to business units, executives, and executive assistantsRequirementsKEY QUALIFICATIONSCollege diploma or equivalent experience1-3 years of experience in front desk, office coordination, or administrative support within a professional environmentExceptional organizational skills with the ability to manage competing prioritiesStrong interpersonal and communication skills; confident interacting with senior leaders and external stakeholdersHigh level of discretion and ability to handle confidential informationProficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)Aptitude for learning new systems and technologyStrong judgment, problem‑solving skills, and attention to detailProactive mindset with a high sense of ownership and accountabilityCORE COMPETENCIESBeing Authentic -Inspiring trust and being courageous. Focusing on Performance -Being accountable and driving resultsUnderstanding Stakeholders - Knowing the needs of those who rely on you. Building Effective Relationships - Collaboration and communication. LOCATIONThis position will be based out of the Toronto office and requires the individual to be in the office five (5) days a week. Office hours are Mon-Thurs 8{{:}}30 am to 5 pm, Fri 8{{:}}30 am to 4{{:}}00 pm. Fengate is an equal opportunity employer, we strive to attract and retain a diverse workforce and are committed to promoting diversity, equity, inclusion, and belonging in the workplace. It is a core priority at Fengate to create, operate with, and continuously grow and sustain an inclusive culture that respects and connects the diversity of our team, our clients, our partners, and the communities we work in. We are committed to providing accommodation for persons with disabilities. If you require accommodation, we will work with you to meet your needs.We thank all applicants for their interest in this position; however only candidates selected for an interview will be contacted.PAY RANGEThe expected base pay range for this position is{{:}}$65,000.00 - $80,000.00