Front Desk Coordinator

The expected salary range for this position is based on several factors including market, funding, candidates experience level, skills, training, and related knowledge. Our ranges are developed and published as good faith estimates for the position.***Starting Pay Range: $19.00-$23.00+ Office Benefit Package (Parking/Remote Expenses): $170/Month subject to changeRADIAS Health is seeking an engaging and customer-oriented Front Desk Coordinator to join our team. As the first point of contact for clients and visitors, the Front Desk Coordinator plays a crucial role in providing a positive and welcoming experience to all who enter our facility. This position's primary focus is management of the main lobby area for RADIAS Health via telephone and face to face contact with clients, professionals, and employees.The Front Desk Coordinator's responsibilities include greeting and checking in clients, answering phone calls, scheduling appointments, managing client records, and assisting with administrative tasks. The ideal candidate will have excellent communication and interpersonal skills, and strong attention to detail.Hours: Monday - Friday 7:45 am - 4:00 pm**this position works fully onsite at 166 4th St E Ste 200, Saint Paul, MN 55101**Responsibilities:Greet and assist visitors in meeting their needs and promptly notifying the employee of their presenceEffectively communicate messages, requests, and information to staff and supervisors via telephone, email, and/or textMaintain the privacy of both individuals being served and employees in the reception area, ensuring respect for their confidentialityDemonstrate professionalism and establish appropriate boundaries at all times, managing and de-escalating difficult situations as needed with the support of clinical staffSchedule appointments and provide reminder calls for the Outpatient clinic as directed by clinic staffContribute to various projects, including data entry, mailings, and document preparation as requiredHandle incoming, outgoing, and inner office mail, as well as manage the postage meterComplete all necessary paperwork, eligibility checks, and reports in a timely and organized mannerEnsure the smooth opening and closing of the reception area each day, including setting the phone system to the appropriate day/night modeMaintain a presentable reception area at all timesOther duties as assignedRequirementsHigh School diploma or equivalentKnowledge of office management with good clerical and organization skillsKnowledge of Microsoft Office productsAbility to manage a multiline phone systemPreferredExperience working in a mental health clinic or other mental health settingBenefits4 weeks accrued PTO first year of employment 12 paid holidaysMedical, dental, vision, life insuranceHealth Saving Accounts (HSA) + employer contribution and Flexible Saving Accounts (FSA)Tuition reimbursement and Student Loan Repayment Assistance Dependent Care Account (DCA) + employer contribution Reimbursement for professional licensure feesRoutine supervision from a Mental Health Professional, with access to licensure supervision opportunities403b retirement plan with an employer percentage matchEmployer paid short-term and long-term disability insuranceBereavement and paid parental leaveEmployee Assistance Program (EAP)Wellness program to support employee overall health and well-beingVariety of discounts through ADP LifeSmart Pet insurance Mileage reimbursementCasual dress codeRADIAS Health is proud to be a LGBTQIA+, anti-racist, all-inclusive, and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as protected veteran, status as a qualified individual with a disability, or any other protected class status.RADIAS Health is committed to pay transparency and equity, providing all employees and applicants with access to starting salary.