Front Desk Executive

The Front Desk Executive serves as the first point of contact for the school, ensuring a welcoming, organized, and professional environment aligned with the ethos of an IB Continuum School.Location - Podar International School (IB) - Worli, Mumbai

Key Responsibilities

Greet and assist parents, students, visitors, and staff with courtesy and professionalismManage front office operations including calls, emails, and visitor recordsHandle admissions enquiries and guide prospective parents effectivelyCoordinate appointments, meetings, and school events logisticsMaintain student records, documentation, and reception registersSupport administrative tasks and communication between departmentsEnsure adherence to school protocols, safety, and confidentiality standardsManage courier, dispatch, and basic inventory at the front deskPerform all other general administrative duties as an when assigned the school as per need.Educational Qualification:Graduate in any discipline (preferred)Experience:3–5 years of experience in front office/reception, preferably in a school or service industrySkills & Competencies:Excellent verbal and written communication (English mandatory)Presentable personality with a customer-centric approachStrong interpersonal and relationship management skillsBasic IT proficiency (MS Office, email handling, school ERP systems)Ability to multitask and stay organized in a dynamic environmentPolite, patient, and solution-oriented attitudeAdditional Preferences:Prior experience in IB / international school environment is an advantageUnderstanding of parent engagement and school operationsImportantly, we are looking for an candidate who is flexible and adaptable and ready to work in General Administrative activities as and when required by the school.Full Time, Mon to Sat. - 7.30am to 4.30