Front Desk Receptionist

(A) JOB SUMMARYThe Receptionist / Front Desk Executive will be responsible for managing the company's front desk and reception area, ensuring a professional and welcoming experience for employees, clients, visitors, candidates, vendors, and other stakeholders.The role will also support day-to-day administrative activities, visitor management, telephone handling, meeting room coordination, courier management, and basic HR/Admin coordination.(B) JOB DUTIES & RESPONSIBILITYA. Front Desk & Reception Management Manage the reception/front desk and ensure a professional and welcoming environment. Greet and assist visitors, clients, candidates, vendors, and other guests. Understand the purpose of visits and coordinate with the concerned employee/department. Maintain visitor records, wherever applicable. Ensure visitors are appropriately guided to meeting rooms or designated areas. Handle incoming and outgoing calls and route calls to the appropriate employees/departments. Take and convey messages accurately and promptly.B. Visitor & Meeting Coordination Coordinate meeting room availability and basic meeting arrangements. Support arrangements for client meetings, interviews, employee meetings, and official events. Ensure meeting rooms are ready before important meetings.C. Courier & Mail Management Receive and dispatch courier, postal mail, and other official documents. Maintain records of incoming and outgoing couriers. Liaise with courier agencies and service providers as required.D. Administrative Support Support the Admin team in routine administrative activities. Maintain front-office records, registers, contact lists, and other relevant documents. Assist with stationery and front-office supplies monitoring. Coordinate with housekeeping, security, pantry, maintenance, and other facility service providers when required. Report any front-office, facility, or security-related issues to the concerned team.F. Employee & Internal Coordination Assist employees and visitors with basic information and directions. Coordinate with HR, Admin, IT, Finance, and other departments for routine requirements. Support internal communication related to meetings, visitors, deliveries, and office activities. Maintain confidentiality of company and employee-related information.G. Office Discipline & Professional Standards Ensure the reception area remains clean, organized, and presentable. Follow company policies and security procedures. Ensure unauthorized persons do not enter restricted office areas. Handle sensitive information and documents with appropriate confidentiality.H. Travel Desk & Travel Coordination Coordinate day-to-day employee travel requirements in coordination with the Admin team Coordinate official travel bookings including flights, hotels, and cabs. Manage travel requests through the company's designated travel system/process. Coordinate with travel agencies and service providers for bookings and changes. Maintain travel records, confirmations, cancellations, and rescheduling. Ensure travel arrangements comply with the company's Travel & TA/DA Policy.(C) QUALIFICATION & SKILLSET Excellent verbal and written communication skills. Pleasant personality and professional approach. Basic knowledge of MS Office / Google Workspace. Good attention to detail. Ability to maintain confidentiality.Educational Qualification Graduate in any discipline preferred. Diploma / certification in Front Office, Hospitality, Administration, or a related field will be an advantage.Experience 2 – 3 years of experience in Reception, Front Desk, Front Office, Administration, Hospitality, or a similar role.