Front Desk Receptionist

Company DescriptionUtopia Ermou is a uniquely designed hotel located on the most commercial street of Athens. The hotel's circular rooms create a distinct sense of countryside charm amidst the bustling city. Guests can enjoy modern comforts, amenities, and high-tech services, making it ideal for both leisure and business travelers. The property offers a stunning rooftop with breathtaking views of the Acropolis and panoramic views of Athens, combining simplicity with elegance and functionality.Role DescriptionThis is a full-time, on-site role located in Athens for a Front Desk Receptionist. The Front Desk Receptionist will be responsible for managing phone calls, attending to guest inquiries, handling clerical duties, and ensuring excellent customer service. Day-to-day tasks include checking in and checking out guests, maintaining accurate records, and providing assistance to ensure a pleasant stay for all guests.QualificationsProficiency in Phone Etiquette and Receptionist DutiesStrong Clerical Skills and Communication abilitiesExcellent Customer Service skillsAbility to work efficiently within a team and independentlyExperience in the hospitality industry is an advantageFluency in English and Greek is required