Front Desk Receptionist

At Darya Dental Turkey, we are looking for a Front Desk Receptionist who takes ownership of the work and of our patients, and who represents the quality of our service at the front desk.ResponsibilitiesStand to greet patients on arrival and attend to their needs personally throughout their time in the clinicNotify the dentist and the relevant team as soon as a patient arrivesSchedule appointments accurately and keep the calendar up to dateInform patients of their appointment times in good timeHave consent and treatment forms signed and filedTake payments and issue receiptsCollect feedback from every patient after treatment, record it, and share it with the teamApproach patient complaints with a solution-focused mindset and follow each one through to resolutionKeep waiting patients informedHelp patients with directions, taxis, and similar requestsKeep the front desk and waiting area tidy and presentableQualificationsA strong sense of responsibility, ownership of the work, and the ability to take initiativeFocused on patient satisfaction, friendly, and patientGood command of EnglishOrganized and detail-oriented, proficient in Excel, and comfortable with calendar and CRM softwareExperience in healthcare, hospitality, or guest relations preferred