Front Desk Receptionist

Company Description Prime Hospitality Management Group (PHMG) is Egypt’s first professional serviced apartments and holiday homes management company, offering premium hospitality experiences. The company has a strong track record in ground-up construction, renovation, finishing, real estate, and hospitality management as both an owner and operator. PHMG delivers high-quality stays through attentive service, modern technology, and state-of-the-art facilities. In partnership with Prime Capital, PHMG is actively expanding its real estate and hospitality portfolio. The experienced management team focuses on maximizing property value and providing reliable, high-standard accommodations for guests and partners.Role Description The Front Desk Receptionist role is a full-time, on-site position based in Cairo. The person in this role will be responsible for greeting guests, answering phone calls, responding to inquiries, and directing visitors to the appropriate departments or contacts. Daily tasks include managing check-ins and check-outs, handling reservations, updating guest information, and maintaining accurate records. The role involves performing basic clerical duties such as filing, data entry, and managing correspondence, while ensuring a professional and welcoming reception area. The Front Desk Receptionist will collaborate with other team members to support smooth front office operations and deliver consistent, high-quality customer service.Qualifications Strong customer service and communication skills, with the ability to interact professionally with guests and colleagues.Proficiency in receptionist duties, including greeting visitors, handling inquiries, and managing front desk operations.Effective phone etiquette skills, including answering calls promptly, routing calls accurately, and taking clear messages.Clerical skills such as data entry, filing, managing records, and handling basic administrative tasks.Good command of English; additional language skills are an advantage.Basic computer skills, including familiarity with office software and reservation or property management systems.Ability to remain organized, detail-oriented, and calm in a fast-paced hospitality environment.Previous experience in reception, front office, or hospitality roles is preferred.