Front Desk Receptionist

Job Title: Front Desk/ Medical Assistant Location: Nashville, TN (with occasional travel to satellite clinic)Job Type: Full time

Job Description

St. Thomas Rheumatology Consultants, one of the most respected rheumatology groups in the region, is seeking a Front desk receptionist to join our team. This position offers a fantastic opportunity to work with a caring and dedicated team in a reputable practice. The ideal candidate will be someone who puts patient care first, has a strong work ethic, and thrives in a fast-paced, dynamic environment.Job Summary:We are seeking a friendly, organized, and professional Front Desk Receptionist to join our medical office team. The ideal candidate will provide excellent customer service to patients, manage front office operations, and support providers and staff in delivering quality patient care.ResponsibilitiesGreet and check in patients in a courteous and professional mannerAnswer and direct phone calls promptlySchedule, confirm, and reschedule patient appointmentsVerify insurance information and collect co-pays/paymentsMaintain accurate patient records and update information in the systemHandle patient inquiries and assist with forms and paperworkManage incoming and outgoing correspondence, faxes, and emailsEnsure the reception and waiting area remain clean and organizedFollow HIPAA guidelines and maintain patient confidentialityCoordinate with medical staff regarding patient flow and scheduling needsQualificationsHigh school diploma or equivalent requiredPrevious receptionist or medical office experienceKnowledge of medical terminology and insurance verification is a plusStrong communication and customer service skillsProficient in Microsoft Office and electronic medical record (EMR) systemsAbility to multitask and work in a fast-paced environmentProfessional appearance and positive attitudeSkillsExcellent organizational skillsAttention to detailStrong phone etiquetteTime management and multitasking abilitiesTeam-oriented mindsetWork EnvironmentMedical office or clinic settingFull-time opportunities available Requirements

• Minimum of 1 year experience in a medical office or clinic required
• Knowledge of medical insurance plans, verification, and authorization processes required
• Strong communication and customer service skills and organizational skills
• Ability to multitask in a fast-paced environment and travel to satellite clinic when needed
• Experience with electronic medical records (EMR/EHR) systems preferred
• Professional appearance and dependable attendance-Experience with electronic medical records (EMR) is required; Nextgen experience is a plusMedical assitant experience is a plus.Schedule: (Office hours are: Monday - Friday, 7:30 AM - 4:00 PM)Position Offers:Competitive hourly pay: $19.00 - $22.00 per hourOutstanding opportunity to work with one of the best-known rheumatology groups in the regionSt. Thomas Rheumatology Consultants has been serving middle Tennessee and the surrounding areas for over 15 years, offering a work environment where professionalism and experience are both appreciated and rewardedPotential to start a long-term career with our team of dedicated professionals