Front of the house Manager

Job Summary:The Front of the House Manager is responsible for overseeing the overall front-of-house operations and ensuring an exceptional dining experience for every guest. The role leads the FOH team in delivering world-class hospitality, service excellence, and efficient restaurant operations while maintaining standards for quality, service, cleanliness, and guest satisfaction.Key responsibilities:Oversee daily Front-of-House operations to ensure smooth and efficient restaurant service.Ensure exceptional guest experience and service excellence aligned with standards.Lead, coach, and motivate the FOH team to achieve service and operational goals.Manage manpower deployment, team performance, training, and development.Handle guest concerns and service recovery professionally and effectively.Monitor restaurant sales, labor, guest satisfaction, and operational performance.Ensure compliance with food safety, sanitation, safety, and company standards.Coordinate closely with the Back of House and management team to maintain seamless restaurant operations.Support sales initiatives, promotions, and events to drive restaurant performance.Maintain the overall professional appearance, cleanliness, and ambiance of the restaurant.

Qualifications

Bachelor’s degree in Hospitality Management, Hotel & Restaurant Management, or related field.3–5 years of experience in restaurant management, preferably in premium/fine-dining or steakhouse concepts.Strong leadership, communication, and guest service skills.Experienced in team management, FOH operations, and service excellence.Willing to work on shifting schedules, weekends, and holidays.