Front Office Ambassador - Sharjah

Role PurposeThe Front Office Ambassador serves as the first point of contact for all visitors, clients, and employees, delivering a professional, welcoming, and service-oriented experience that reflects ARADA's brand and values. The role is responsible for managing front desk operations, visitor coordination, administrative support, meeting room management, and ensuring the reception area operates efficiently while maintaining exceptional standards of hospitality.Key ResponsibilitiesFront Office & Guest ExperienceWelcome and assist visitors, clients, candidates, and suppliers in a professional and courteous manner.Manage visitor registrations and ensure compliance with security and access protocols.Provide accurate information regarding the organization, facilities, and meeting arrangements.Ensure every guest receives a premium customer service experience aligned with ARADA's hospitality standards.Reception OperationsAnswer, screen, and direct incoming telephone calls promptly and professionally.Manage the reception desk, ensuring continuous coverage during operating hours.Handle incoming and outgoing mail, courier services, and deliveries.Maintain visitor logs and reception records accurately.Meeting & Office CoordinationCoordinate meeting room bookings and prepare meeting rooms before scheduled appointments.Support internal events by coordinating refreshments and visitor arrangements.Liaise with internal departments to facilitate smooth visitor experiences.Ensure meeting areas and reception spaces remain presentable and operational at all times.Administrative SupportProvide general administrative assistance including document preparation, filing, scanning, and record management.Assist with procurement requests for office and pantry supplies.Coordinate with vendors and service providers when required.Support employee onboarding logistics and visitor access arrangements.Office PresentationMaintain the highest standards of cleanliness and presentation across reception and waiting areas.Monitor office supplies and replenish reception materials as required.Ensure company brochures, marketing materials, and displays remain updated.Health, Safety & ComplianceFollow company policies relating to security, confidentiality, health and safety.Escalate operational issues or visitor concerns promptly.Ensure compliance with reception and visitor management procedures.QualificationsBachelor's Degree or Diploma in Business Administration, Hospitality, Tourism, or a related field.Certification in Customer Service or Hospitality is an advantage.Experience2–5 years of experience in Front Office, Reception, Customer Service, Hospitality, or Corporate Administration.Previous experience within a corporate office, hospitality environment, real estate developer, or luxury customer service setting is preferred.