Front Office & Patient Coordinator

Job SummaryHaeseong Integrative Medicine Center is looking for a reliable, friendly, and detail-oriented Bilingual Front Office & Patient Coordinator to join our medical office in Koreatown, Los Angeles.Fluency in both Korean and English is REQUIRED. We serve both Korean-speaking and English-speaking patients, so the ability to communicate comfortably and professionally in both languages is essential.This is a part-time position with flexible scheduling. Employees work a full day on their scheduled workdays.Pay: $18–$22 per hour, based on experience and qualifications.Responsibilities:Greet and assist patients in a warm, friendly, and professional mannerCommunicate with patients in both Korean and EnglishSchedule and manage patient appointmentsCoordinate and adjust daily schedulesVerify patient insurance eligibility and benefitsCommunicate with insurance companies as neededAnswer phone calls and respond to patient messages and inquiriesMaintain accurate patient and front-office recordsAssist with general front-office duties and daily clinic operationsProvide excellent customer service and a positive experience for every patientSkills & Qualifications:Fluent in Korean and English – REQUIREDStrong verbal communication skills in both Korean and EnglishComfortable communicating with both Korean-speaking and English-speaking patientsBasic computer skills and ability to use Windows-based computer systemsBasic knowledge of Microsoft Office and common computer applicationsStrong organizational and multitasking skillsResponsible, dependable, and detail-orientedFriendly and professional attitudeStrong customer service skillsMust be legally authorized to work in the United StatesPreferred:Previous front desk, receptionist, or customer service experienceExperience working in a medical office or healthcare settingFamiliarity with medical terminology or insurance-related tasksAbility to work independently and as part of a teamLooking for a long-term positionSchedule:Monday–Friday: 9:00 AM–6:00 PM (1-hour lunch break)Saturday: 9:00 AM–1:00 PMPart-time employees work a full day on their scheduled workdays. Workdays are flexible and can be discussed based on availability and clinic needs.Benefits:Paid Sick LeaveUniform AllowanceEmployee Parking AvailableWork Location:In personBenefits:Free parkingPaid sick timeUniform allowanceWork Location: In person