Front Office Coordinator

Front Desk Coordinator | Priority PhysiciansMeridian Hills, IN (Indianapolis)If you believe an exceptional experience starts the moment someone walks through the door, we'd love to meet you.Priority Physicians is Indiana's largest concierge family medicine practice, home to 14 physicians, three Indianapolis-area offices, and a membership community of more than 2,500 patients. We're looking for a Front Desk Coordinator who leads with hospitality, brings genuine warmth to every interaction, and understands that how people feel when they arrive matters just as much as why they came.About the RoleThis position is based in our Meridian Hills (Indianapolis) office and serves as the face and first impression of Priority Physicians. Think of it less as a front desk role and more as a guest experience role in a setting where the stakes are high and the standard is exceptional.What You'll DoGreet every patient and visitor like a welcomed guest, in person and by phone, setting the tone for their entire visitAnticipate needs before they're asked, from offering refreshments to following up on comfort throughout their time with usManage scheduling, confirmations, and appointment flow to keep the day running smoothly for patients and providers alikeMaintain accurate, HIPAA-compliant patient records and coordinate across systems with care and precisionSupport subspecialty scheduling and medical record coordination on behalf of our patientsOversee office supply inventory, facility presentation, and vendor and contractor relationshipsOpen the office at 7:30 AM, ensuring every space is clean, stocked, and ready to welcome the dayWhat You BringA genuine love of hospitality and the instinct to make people feel at easePolished, professional communication across every channel, phone, in person, and writtenStrong organizational skills and calm, effective prioritization in a busy environmentProficiency in EMR systems and Microsoft Office Suite (Word, Excel, Outlook)At least 3 years of experience in a hospitality, medical, or professional office setting preferredHigh school diploma required; college degree a plus and would allow for higher end of our rangeCompensation: $24.00 to $27.00/hour, commensurate with experienceLearn more about who we are at www.priorityphysicianspc.com