Front Office Executive

Years of experience: 1-3 years of experience in customer support, hospitality, or a similar role will be an advantageSalary: 2.5-3 LPA Roles & Responsibilities:Welcome and assist members / visitors in a courteous and professional manner.Respond to phone calls, emails, and in-person inquiries regarding club services, membership plans, class schedules, and events.Address and resolve customer concerns promptly and efficiently.Keep members informed about upcoming events, promotions, and new services, and distribute promotional materials and club information.Assist in creating and updating content for newsletters, social media, and other club communications.Assist in club events for planning, preparation, coordination, successful execution and feedback etc.Monitor and ensure the club’s quality in terms of aesthetics, look feel-smell, cleanliness and orderliness.