Front Office Manager

Job Description — Front Office Manager

Company: Dhoot Group (Automobile Division)Location: Jodhpur, RajasthanAbout the RoleDhoot Group is looking for a Front Office Manager to lead the customer reception and front office experience across the dealership.

She will be the first point of contact for customers and will ensure a warm, professional, and well-organized experience from the moment they enter the showroom.Key Responsibilities- Manage the front office, reception, and customer welcome experience.- Supervise front desk executives and ensure smooth daily operations.- Ensure customer appointments, walk-ins, and inquiries are handled efficiently.- Maintain showroom presentation, hospitality, and customer lounge standards.- Coordinate with Sales, CRM, and Service teams for seamless customer flow.- Monitor visitor records, test drive coordination, and customer feedback.- Ensure all front office processes follow Dhoot Group standards.Skills & Qualifications- Graduate with 3–6 years of experience in front office, hospitality, customer relations, or retail.- Excellent communication skills in Hindi and English.- Strong leadership, grooming, and customer service orientation.- Proficient in MS Office and basic reporting.What We're Looking ForA confident, well-groomed, and customer-focused professional who can create an exceptional first impression and maintain premium hospitality standards at Dhoot Group.