Front Office Operations Associate (Part-Time)

Massanutten ResortJob SummaryThe Front Office Operations Associate position serves as the primary point of contact for the Resort’s onsite and offsite guests. The Associate strives to provide the highest level of customer service to maintain a warm, inviting, and guest-focused atmosphere. Position greets arriving guests and assists with check-in/check-out procedures, answers phone inquiries, provides accommodation and amenity information, curates vacation itineraries, and offers recommendations for local attractions. Ideal candidates are problem-solvers and possess a friendly disposition with a desire to serve others.RequiredCustomer service skillsProblem-solving skillsGeneral computer skillsMust be 15 years or olderPreferredPrior customer service/guest relations experiencePrevious hotel/resort work experienceJob-Type: Part-TimeTypical ScheduleDays Days vary from week to weekIncluding evening and weekendHours Varied hours16 to 29 hours a weekCompensation Pay: $12.77Potential to earn more with the weekend differentialApplications accepted until 2:00 PM on Friday, August 28. For more information, contact José Antonio Martínez at 540.289.3143.Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.