Fulfillment Assistant / Specialist

📦 Fulfillment Assistant / SpecialistLocation: United Arab Emirates 🇦🇪 Employment Type: Full-time / Part-time🌟 About the RoleWe’re looking for a reliable, organised, and detail-oriented Fulfillment Assistant / Specialist to join our operations team.In this role, you’ll support the end-to-end order fulfillment process, including order processing, inventory coordination, picking and packing, shipment preparation, delivery tracking, and customer service support. You’ll work closely with warehouse, logistics, purchasing, customer service, and operations teams to ensure orders are processed accurately and delivered on time.This is an excellent opportunity for someone who enjoys a fast-paced environment and wants to build experience in e-commerce, logistics, supply chain, or operations. 🚀🛠 Key ResponsibilitiesProcess and coordinate customer orders accurately and efficientlyReview orders for accuracy, availability, pricing, and delivery informationCoordinate picking, packing, labelling, and shipment preparationMonitor order status from processing through final deliveryCoordinate with warehouse and logistics teams to ensure timely fulfillmentMaintain accurate inventory and order recordsAssist with stock counts and inventory reconciliationIdentify and resolve order discrepancies, shortages, and damaged itemsTrack shipments and follow up on delayed or unsuccessful deliveriesCoordinate with courier and third-party logistics providersUpdate order and shipment information in internal systemsSupport returns, exchanges, refunds, and replacement processesPrepare fulfillment reports and operational summariesMonitor fulfillment KPIs such as order accuracy, processing time, and delivery performanceAssist with warehouse and fulfillment process improvementsMaintain organised documentation and recordsSupport customer service teams with order and delivery-related enquiriesFollow company procedures for product handling, safety, and data confidentiality 🔐Perform other operational and fulfillment duties as required✅ What We’re Looking ForStrong organisational and time-management skillsExcellent attention to detail and accuracyAbility to manage multiple orders and prioritiesGood communication and teamwork skillsBasic computer and Microsoft Excel skillsAbility to work in a fast-paced operational environmentStrong problem-solving and follow-up skillsReliable, responsible, and proactive attitudeAbility to work independently and as part of a teamCustomer-focused approachWillingness to learn and adapt to new systems and processes 🌱Physical ability to assist with warehouse-related tasks where required🎓 Qualifications & ExperienceDiploma or Bachelor’s degree in Supply Chain, Logistics, Business, Operations, or a related field is preferredPrevious experience in fulfillment, warehouse operations, logistics, e-commerce, retail, or customer operations is advantageousEntry-level candidates are welcome to applyExperience with order management systems, ERP systems, WMS, or e-commerce platforms is a plusFamiliarity with inventory management and shipment tracking is advantageousGood knowledge of Excel is preferredExperience working with courier or third-party logistics providers is an advantageKnowledge of the UAE logistics and delivery environment is beneficial💡 Why Join Us?Practical experience in fulfillment, logistics, and operations 📦Supportive and collaborative working environmentTraining and professional development opportunitiesExposure to inventory, order management, warehousing, and logisticsOpportunity to develop strong operational and customer-service skillsFast-paced environment with opportunities to take on additional responsibilitiesClear career progression into Fulfillment Specialist, Logistics Coordinator, Supply Chain Specialist, Operations Supervisor, or Fulfillment Manager roles 🚀📩 How to ApplyReady to build your **fulfillment and operations career in the United Arab Emirates