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Functional & Technical Consultant (UKG Workforce Management)

Altron Digital Business ยท Riyadh, Saudi Arabia

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Altron Al Arabia is looking for a Functional & Technical Consultant to join our Workforce Management (WFM) team in Saudi Arabia. This role is ideal for a customer-focused professional with UKG Workforce Management experience who enjoys working directly with clients to implement, configure, support, and optimise enterprise workforce management solutions.What you will be doing:Analyse customer requirements and configure UKG Workforce Management solutions to meet business needs.Facilitate solution implementation, testing, deployment, and user acceptance testing (UAT).Advise customers on workforce management best practices, policies, and business processes.Support system integrations and troubleshoot technical issues.Deliver training to end users, super users, and customer administrators.Provide post-implementation support, including issue resolution, root cause analysis, and ongoing customer assistance.Work closely with customers, project teams, technical consultants, and UKG Global Support to ensure successful solution delivery.Stay current with new UKG products, features, and industry developments.What we are looking for:Tertiary IT qualification (Certificate, Diploma, or Degree).2-3 years' experience working with UKG Workforce Management solutions.Experience with enterprise software implementations and support.Exposure to system integrations and networking.Experience supporting functional testing, integration testing, and UAT activities.Strong customer-facing, communication, presentation, and problem-solving skills.Ability to manage multiple priorities and work effectively in a consulting environment.Advantageous:UKG Certification, particularly Timekeeping and/or Advanced Scheduler.Time & Attendance or Workforce Management system experience.HR industry experience.Arabic language skills.UKG configuration expertise.Why join us?This is an exciting opportunity to work with leading organisations across Saudi Arabia, delivering industry-leading workforce management solutions while building your consulting, implementation, and customer engagement expertise in a dynamic and growing business.Location:๐Ÿ“ Saudi ArabiaApplicants must be based in Saudi Arabia and possess a valid driver's licence.Please note: This advertisement provides an overview of the role and key requirements. Shortlisted candidates will receive the full position specification during the recruitment process.