Furniture Warehouse & Showroom Technician

Furniture Warehouse & Showroom Technician

Location: High Point, NC Schedule: Monday–Friday, 8:00 AM–5:00 PM (Peak Season: April and October Extended hours including weekends) Position Type: Full-TimePosition OverviewWe are seeking a reliable, motivated, and hands-on Furniture Warehouse & Showroom Technician to join our fast-paced operation in High Point, NC.This position plays an important role in both warehouse and showroom operations, including receiving containers, inventory management, order pulling, quality control, product handling, shipping preparation, and showroom installation and display support.The ideal candidate is dependable, detail-oriented, safety-conscious, and comfortable working both independently and as part of a team.

Because we regularly handle high-quality furniture, lighting, décor, and antique pieces, candidates should understand the importance of careful product handling and attention to detail.Our busiest periods occur around the April and October High Point Furniture Markets, when additional hours and occasional weekend work may be required.Key ResponsibilitiesContainer Receiving & Product ProcessingAssist with receiving and unloading inbound containers.Safely unload furniture, lighting, décor, and other merchandise.Unwrap, inspect, and properly stage incoming products.Handle fragile, delicate, and antique items with exceptional care.Identify and document damages, defects, shortages, or missing components.Ensure products are placed in the correct warehouse locations according to inFlow inventory records and warehouse organization standards.Maintain an efficient and organized receiving area throughout the unloading process. Warehouse OperationsReceive, inspect, organize, and properly store incoming shipments.Safely operate forklifts and other warehouse equipment when qualified.Prepare and stage customer orders for pickup, shipping, or delivery.Assist with loading outbound orders safely and efficiently.Follow proper handling procedures to minimize product damage.Maintain a clean, safe, organized, and efficient warehouse environment.Order Pulling & inFlow Inventory SystemAccurately pull customer orders using inFlow Inventory.Follow pick lists and verify item numbers/SKUs, quantities, and warehouse locations.Confirm that the correct merchandise has been selected before staging.Stage products appropriately for inspection, packing, customer pickup, or carrier pickup.Immediately report inventory discrepancies, missing merchandise, or incorrect warehouse locations.Quality ControlInspect furniture, lighting, décor, and antique pieces for damage, defects, or missing components.Verify finishes, measurements, hardware, components, and overall product condition when applicable.Document quality concerns and communicate issues promptly to management.Help ensure products are properly prepared and presented before leaving the warehouse.Maintain the company's quality standards for showroom merchandise and customer orders.Inventory ManagementAssist with routine inventory counts and physical inventory.Properly label and track incoming and outgoing merchandise.Help maintain accurate inventory locations within the warehouse.Report discrepancies between physical inventory and the inFlow inventory system.Assist with maintaining an organized warehouse layout that allows merchandise to be located quickly and efficiently.Showroom & Display SupportAssist with showroom setup, resets, and furniture placement.Hang artwork, mirrors, and wall décor safely and professionally.Install, assemble, and adjust lighting fixtures where electrical hardwiring is not required.Assist with visual merchandising and ongoing display maintenance.Move and position furniture and accessories as directed.Handle high-value, fragile, and antique showroom pieces with appropriate care.Technical Skills — Preferred, Not RequiredBasic knowledge of lighting components and electrical systems.Ability to safely handle bulbs, lighting hardware, and fixture components.Basic troubleshooting skills for lighting and display-related issues.Ability to identify and report potential electrical, structural, or installation concerns.Willingness to learn basic lighting installation and troubleshooting procedures.Teamwork & Work StyleThe successful candidate should be able to:Work effectively with warehouse, logistics, and showroom team members.Take initiative and complete assigned responsibilities without constant supervision.Follow instructions while also demonstrating good judgment and problem-solving skills.Communicate clearly, respectfully, and professionally.Remain organized and productive in a fast-paced environment.Adapt to changing priorities during busy shipping, receiving, and Furniture Market periods.Contribute positively to a professional and team-oriented workplace.QualificationsPrevious warehouse, furniture, receiving, installation, or related experience preferred.Experience handling fragile, delicate, high-value, or antique furniture and décor strongly preferred.Ability to safely lift and move items weighing approximately 15–50 lbs, with assistance or equipment when appropriate.Forklift experience preferred; certification is a plus.Experience hanging artwork, mirrors, lighting, or similar fixtures preferred.Basic electrical or lighting knowledge is a plus but is not required.Strong attention to detail and problem-solving abilities.Dependable, motivated, and able to work independently.Ability to work effectively as part of a team.Comfortable working in a physically active, fast-paced warehouse and showroom environment.Valid Driver’s License Work ScheduleRegular Schedule: Monday–Friday, 8:00 AM–5:00 PMDue to the seasonal nature of the furniture industry:Some weekend work may be required during the April and October High Point Furniture Markets.Additional hours may be required during Furniture Market preparation, setup, breakdown, container arrivals, and other high-volume periods. BenefitsEmployees become eligible for applicable company benefits after 90 days of employment.Benefits may include:Health insurancePaid time offHoliday payEmployee discountsAdditional benefits based on position and company policyIdeal CandidateWe are looking for someone who is dependable, hardworking, detail-oriented, and willing to learn. This position is best suited for someone who takes pride in their work, understands the importance of careful product handling, and is comfortable balancing warehouse responsibilities with showroom support.The right candidate will be able to work independently when needed while also being a dependable member of a team—particularly during the demanding periods surrounding High Point Furniture Market.Employee AcknowledgmentI acknowledge that I have received, reviewed, and understand the responsibilities, expectations, and requirements outlined in this job description for the Furniture Warehouse & Showroom Technician position. I understand that this job description is intended to describe the general nature and responsibilities of the position and may be updated or modified as business needs change.By signing below, I acknowledge my understanding of the duties and expectations associated with this position.Employee Name: ______________________________________________Employee Signature: ___________________________________________Date: ______________________Manager/Supervisor Signature: __________________________________