Gaming & Social App Experience Guide – User Experience (UX) Center (Riyadh)

Job SummaryWe are looking for energetic, friendly, and tech-savvy Gaming & Social App Experience Guide to join our UX Center in Riyadh. This center is a dedicated space for immersive gaming and social networking experiences.This is a front-line, in-person role focused on user interaction and product demonstrations. In this role, you will welcome visitors, introduce them to Yalla’s online social and gaming applications, guide hands-on product experiences, and support users in downloading, registering, and getting started on their own devices. Your mission is to create a fun, seamless, and engaging experience that reflects Yalla’s product values and user-first mindset.Key ResponsibilitiesWelcome visitors and provide a warm, engaging first impression of the Yalla brandGuide users through Yalla’s social networking and gaming applications in an interactive, hands-on mannerIntroduce and demonstrate applications such as Yalla, Yalla Ludo, Yalla Baloot & Hand, and other Yalla social and gaming applicationsAssist users in understanding game rules, app features, and onboarding stepsSupport users with app download, registration, and first-time usage on their own smartphonesEncourage user engagement and long-term participation through positive product experiencesCreate a lively, friendly, and welcoming atmosphere within the UX CenterCollect user feedback and share insights with internal teams to help improve products and servicesSupport on-site activities, events, and campaigns when requiredEnsure brand guidelines, service standards, and user experience principles are consistently followedWhat We’re Looking ForBachelor’s degree or equivalent (fresh graduates are welcome)Strong communication skills in Arabic and EnglishInterest in mobile applications, online games, social networking, or digital entertainmentAbility to interact confidently with people of different ages and backgroundsComfortable guiding users through smartphone apps and digital experiencesPrevious experience in customer experience, retail, events, or tech-related roles is an advantageSkills & CompetenciesExcellent interpersonal and communication skillsFriendly, enthusiastic, and approachable personalityAbility to explain digital products clearly and simplyStrong user-focused mindset with attention to experience qualityTeam player with a proactive and positive attitudeWillingness to work flexible hours, including weekends and holidays, with rotational off-daysWhat We OfferA fun, dynamic, and people-centered work environmentComprehensive training on Yalla’s gaming and social platformsOpportunity to be part of one of the fastest-growing tech companies in the regionCareer growth opportunities within a leading digital entertainment group