General Manager - Business Technology Solution

Toyota Financial Services UK are currently looking Competitive salary dependant on skills & experienceBenefits include: 20% annual bonus, car allowance per annum, 15% pension contribution, car lease scheme plus much moreThe role in a nutshell: Lead and manage the UK focused IT functions within TFSUK, including Governance, Projects/Change Delivery & Operations.The Department: Business Technology Solutions (BTS) comprises around 50 heads delivering IT Services to TFS UK, Kinto UK and other sister companies in Europe. BTS is responsible for managing all hardware and software for the TFSUK Financial services business, including the Project Portfolio/Change Pipeline and Operations. The department also manages the infrastructure for Kinto UK as well as providing Cyber Security services across the Europe & Africa Region. This role is focused on the delivery and running of the IT Services for TFSUK's Domestic Business.The Role:Partnering with the Head of BTS & InfoSec to jointly lead BTS for the Domestic Business Management oversight and operational delivery for those functions, including Governance, Portfolio/Projects/Change Management, Applications/Service Delivery & Technical/OperationsResponsibility for the day-to-day management of BTS resources (People, Financial, Assets & Vendors/Partners)Developing relationships with internal customers across the business and external vendors/partnersNo two days will ever be the same and boredom doesn't exist!What you'll be doing - further information:Promote a ‘TWoW' mind-set (continuous improvement) across the BTS department and in supporting other departments with their TWoW activitiesEnsure that all staff are managed in accordance with the inclusive and collaborative culture of TFSUKSupport internal and external Audit activities and ensure remediation actions are addressed effectively and to agreed timelinesAdherence to Sarbanes Oxley, UK GDPR, FCA Guidance and Rules, ISO27001, and others as requiredHow you could stretch this role:Contribution to the BTS strategyOwnership of BTS business objectives Ensure cohesive alignment and understanding across BTS of the Business Objectives and their contribution to its achievementEnsure that BTS are appropriately exposed to and share with the business new/latest Technologies, Services and Processes to keep the business up to date with the opportunities available to themWhat you'll get to own: Under the guidance of the Head of BTS & InfoSec, you will own:BTS Business ChangePortfolio Governance & FrameworksThe Service Desk and its customer interactionDomestic Cyber SecurityData Centre OperationsService provision of infrastructure management for our sister company Kinto UKTesting and Application SupportVendor & partner relationshipsBTS domestic business continuity and disaster recovery of systems and servicesFinancial Management & Cost ControlAudit Remediation & OversightIntegration Layer Development GovernancePolicies & ProceduresRequirementsKey Experience & Skills: 10+ years' experience in Senior Technology/IT PositionFinancial Services backgroundTrack record of leading Change Delivery covering all aspects of oversight and governance including change frameworks, system implementations and operationsStrong Leadership SkillsAbility to develop potential and shape Teams to maximise Business deliveryAbility to translate Business Information into effective IT Plans and vice versaAbility to effectively prioritise and execute tasks across multiple stakeholders and functionsTrack Record managing Third Party providers/partnersDesirable:Prince 2 or similarITIL qualificationExperience of managing some of the following IT Functions (Service Desk, Technical or Infrastructure, Project Delivery)Sarbanes Oxley, GDPR, ISO27001, Cyber EssentialsFinancial Management (Budgets & Cost Control)Information Security OR Cyber SecurityAttributes & Behaviours:You will work within high performing multi-skilled teams, in a culture of continuous improvement, collaboration and inclusivity, showing respect for people and working with integrity to create a harmonious environment for allAbility to remain calm and focussed in challenging circumstancesAbility to manage several key issues/priorities at the same timeCommunicating IT concepts and concerns to the Business in terms they understand, and vice versaAbility to create loyalty and respect amongst IT professionalsAble to operate at all levels of the business, building respect and trust, whilst also displaying strong technical knowledge and leadershipLead from the frontClear & concise communicationWorks to high standards and encourages others to do likewiseDrives success through othersBenefitsAt Toyota Financial Services (TFS) we incorporate our People Promise and Employee Experience as a key strategic pillar to support both talent attraction and retention. We offer much more than just an externally bench-marked salary and bonus. Take a look at our distinctive offering of benefits below: Hybrid working pattern is 2 days in the office and 3 days from a location of your choice. Access to attractive car schemes for you (& your family) for up to 4 Toyota & Lexus cars from day one. Excellent pension scheme (up to 6% employee contribution and 15% employer contribution)Generous annual leave of 25 days which increases with service and the option to buy 5 days holiday twice throughout the holiday yearPrivate Medical Healthcare (single, partner/spouse and dependent children) with Digital GP ServiceGroup Income Protection cover with Aviva including physical, mental, and financial wellbeing servicesEmployee Assistance Program, & Eye testsOnsite gym, Sports and Social Club, & flu jabs to keep you healthyCycle to Work Scheme Wellbeing hour each month and many more initiatives throughout the year to encourage a healthy mind and body, and to raise awareness and celebrate diversity, equity and inclusion. Dress for your day policy to make you feel comfortable at workEco HQ, free parking & restaurant Two volunteering days per yearReward gateway voucher discountsFlexible working scheme and we welcome flexible working conversations at interviewEnhanced Maternity, Adoption, Paternity Pay and Leave from day one. Regular 121s with your manager, a personal development review (PReview) each quarter and excellent succession planning models to support career growthAn excellent and award winning range of learning & development opportunities £250 contribution towards you learning something new outside of work Annual events (e.g., summer party, BBQ & Xmas party) including Countdown to Christmas events every December - it is so much fun!Our Recruitment processAt Toyota Financial Services (TFS) we value everyone and are pleased to be recognised as a Disability Confident Employer.We are committed to supporting disabled applicants throughout the recruitment process. Should you meet the minimum criteria for this role and wish to apply under the Disability Confident scheme, you may be moved forward to the next stage. Please ensure to add this information into your application.When it comes to recruitment, please do let us know if we can adjust our process to be meet your accessibility needs.Some examples of how we might be able to help are listed below:Providing a copy of interview questions before the interviewOrganising a time and location that best suits youAllowing additional time for the assessment and interviewWe are happy to review any adjustment on a case-by-case basis to support you to be your best self.For this role we will follow a two stage interview process, the first being an interview with the hiring Manager/s and HR on MS Teams and/or Face to Face to ensure you have the best experience. The 2nd stage will be an Assessment Centre (approx. 4 hours) involving:Personality analysisPresentation Activity Role playStructured interview with x2 GMs or DirectorsPlease note this role a Certified Role and the successful candidate will be subject to additional employment checks, which include a DBS check, Fit & Proper checks, and 6 years employment checks.