General Manager

As the General Manager of a Facility Management Company, ideal candidate will play a pivotal role in overseeing and leading the company's operations, strategy, and growth within the facility management sector. Candidate will be responsible for managing various aspects of the business, including client relationships, operational efficiency, financial performance, and team leadership. Position is based in Qatar, therefore relocation is mandatory.Strategic LeadershipDevelop and execute the company’s strategic and annual business plans.Identify market opportunities, industry trends, and growth initiatives.Establish business objectives and performance targets aligned with corporate goals.Drive organizational growth while maintaining operational and financial discipline.Represent the company with clients, partners, and key stakeholders.Financial & P&L ManagementAssume full responsibility for the company’s Profit & Loss performance.Develop annual budgets, forecasts, and financial plans.Monitor revenue, profitability, operating costs, cash flow, and business performance.Ensure effective cost control and optimal utilization of resources.Implement corrective actions to address financial or operational variances.Deliver agreed revenue, margin, and profitability targets.Business Development & GrowthDevelop and implement business development strategies to expand market share.Identify and secure new customers, projects, and service opportunities.Build and maintain a strong pipeline of prospective business opportunities.Lead major commercial negotiations, tenders, and contract discussions.Develop strategic relationships with clients, consultants, developers, contractors, and government entities.Drive sustainable revenue growth through new business acquisition and expansion of existing accounts.Operations ManagementOversee all operational activities and service delivery functions.Ensure contracts are delivered in accordance with agreed service levels, budgets, and quality standards.Monitor operational performance and implement improvement initiatives.Ensure efficient mobilization and execution of new projects and contracts.Promote continuous improvement, productivity enhancement, and operational efficiency.Ensure resources, systems, and processes support business objectives.Customer & Stakeholder ManagementMaintain strong relationships with key clients and stakeholders.Ensure high levels of customer satisfaction and service quality.Address critical customer concerns and ensure timely resolution.Support customer retention and long-term account growth.Act as the primary executive contact for strategic customers.Leadership & People ManagementLead and develop a high-performing management team.Establish clear objectives, responsibilities, and performance expectations.Foster a culture of accountability, collaboration, and continuous improvement.Support talent development, succession planning, and organizational capability building.Ensure the company has the necessary resources and competencies to achieve its objectives.Governance, Risk & ComplianceEnsure compliance with applicable laws, regulations, contractual obligations, and company policies.Identify and manage business, commercial, financial, and operational risks.Promote ethical business practices and sound corporate governance.Ensure health, safety, and quality standards are maintained across all operations.QUALIFICATIONS & EXPERIENCEBachelor’s Degree in Business Management, Engineering, Facility Management, or a related discipline.Minimum 10 years of relevant experience within Facility Management, Maintenance, Construction, or Integrated Services.Significant GCC experience.Proven experience in a senior leadership role with direct P&L responsibility.Demonstrated success in business development, customer acquisition, and contract/project wins.Strong understanding of commercial management, contract negotiations, and operational leadership.PreferredMBA or Master’s Degree in a relevant field.Professional certifications such as PMP, CFM, CPMM, or LEED.Established professional network within FM, Maintenance, Construction, or Services sectors.