General Manager

CONFIDENTIAL SEARCH | GENERAL MANAGERTRUE TURNAROUND LEADER NEEDED — HANDS-ON DISTRIBUTION / MANUFACTURING OPERATIONS LEADERS ONLYLocation: New Castle, DelawareCompensation: $140,000–$165,000 Base Work Arrangement: On-site | Full-Time | ExemptWe are conducting a confidential search for an experienced General Manager to take ownership of a complex distribution and manufacturing operation in New Castle, DE.This is not a steady-state warehouse management position.The organization is looking for a true turnaround leader—someone who has personally walked into a challenged operation, diagnosed what was broken, rebuilt the leadership structure, established accountability, improved morale, stabilized the workforce, and materially improved operational performance.This is a hands-on leadership role for an operator who leads from the floor, not from behind a desk.THE OPPORTUNITYThe site supports a fast-paced operation combining distribution, fulfillment and on-site manufacturing, with 50+ associates operating across multiple shifts.The General Manager will have broad accountability for safety, service, cost, productivity, people and operational performance.The mandate is clear: stabilize, restructure and rebuild the operation while keeping the business moving.You will be expected to assess the current organization, identify the root causes behind performance challenges, establish clear operating standards and KPIs, strengthen the leadership team, and build a more stable, high-performing permanent workforce.WHAT YOU'LL OWNOverall site leadership across safety, service, cost, quality and peopleDistribution operations including receiving, put-away, inventory, order fulfillment and outboundLabor planning, productivity and workforce optimizationTransition from a heavily temp-dependent workforce to a stable permanent teamDevelopment, coaching and accountability of Operations Managers and SupervisorsOrganizational restructuring and change managementSite KPIs, operating goals and performance managementBudget, labor model and P&L accountabilityEmployee engagement, retention and culture transformationOSHA, safety, hazmat/SDS and equipment complianceMaterial handling equipment and facility oversightCross-functional decision-making and escalation leadershipPeak-season workforce planning, including third-shift operationsTHE LEADER WE'RE LOOKING FORThe strongest candidate will have actually led a turnaround, rather than simply participated in one.You should be able to point to a specific operation where you:Inherited a struggling or underperforming teamDiagnosed the underlying operational and organizational issuesMade difficult leadership and staffing decisionsImproved accountability and performanceRebuilt employee morale and trustReduced reliance on temporary laborImproved productivity, service, safety or cost performanceDeveloped frontline supervisors and created leadership bench strengthUsed data and KPIs to drive operational decisionsPersonally spent significant time on the floor driving changeWe are looking for someone who can comfortably move between a forklift aisle, a production floor, a leadership meeting and a P&L review.IDEAL BACKGROUNDStrong consideration will be given to leaders with experience in:Distribution / warehousing / fulfillmentManufacturing or production environmentsConsumer products or high-volume operationsMulti-shift operationsRF/WMS-based inventory environmentsLabor-intensive operations with significant hourly workforcesTemp-agency workforce management and conversionLean / continuous improvementOSHA and industrial safetyMaterial handling equipmentP&L and labor-cost managementExperience managing 50–300+ associates is highly relevant, but we are more interested in the complexity of the operation and the candidate's demonstrated ability to transform it than simply the size of the workforce.WHO WILL THRIVE HEREThis opportunity is best suited for a leader who is:Hands-on. Decisive. Accountable. Calm under pressure. Operationally sophisticated.You aren't intimidated by a messy operation. You see it as an opportunity.You know how to establish standards without losing the workforce. You can have a difficult conversation with a supervisor in the morning and earn the trust of a frontline associate that afternoon.Most importantly, you have done it before.CONFIDENTIAL SEARCHThis is a confidential retained search. Additional information regarding the company, facility, leadership structure and specific turnaround objectives will be shared with qualified candidates during the interview process.If you have personally led a distribution, manufacturing or fulfillment operation through a significant turnaround—and can demonstrate measurable results—we would welcome a confidential conversation.