General Manager

We're Hiring General ManagerAre you a strategic leader who thrives on turning big picture vision into real business growth? We're looking for a General Manager to drive our travel company forward, someone who understands markets, supply chains, and people in equal measure, and who knows how to turn a plan into results.This is a role for a natural connector, part strategist, part operator, part motivator. You'll own P&L, set direction, and be the face of our company both to clients and partners externally, and to your team internally.What You'll Do? Strategy & GrowthShape and execute business strategy, plans, and procedures aligned with company goalsIdentify new opportunities — partnerships, markets, and innovative travel offeringsBuild and lead a high-performing sales and operations teamTrack industry trends and competitor moves to stay ahead OperationsOversee day-to-day operations across sales, marketing, service, and logisticsDrive efficient resource allocation and continuous operational improvementSet and monitor performance metrics Financial ManagementOwn the annual budget and financial targetsAnalyze reports to find growth and efficiency opportunitiesImplement cost controls and financial best practices Leadership & Team DevelopmentLead and inspire a diverse, cross-functional teamBuild a collaborative culture that fuels innovation and growthCo-create standout travel packages with your teamCoach and develop your people through regular reviews Customer ExperienceChampion top-tier service and quality across all offeringsTurn feedback and complaints into opportunities for improvementBuild lasting relationships with key clients and suppliers Marketing & SalesDrive brand awareness and sales through smart marketing strategyLeverage digital, social, and other channels to reach new audiencesHit sales targets and adjust strategy as needed Risk & ComplianceManage risks around travel safety, compliance, and financial stabilityEnsure legal and ethical standards across all activitiesBuild crisis management plans Innovation & SustainabilityChampion sustainable, responsible travel practicesBring new technology and trends into the customer experienceDrive CRM, AI, and automation adoption to boost efficiencyWhat You Bring?Strong business acumen paired with excellent people and communication skillsA knack for persuasion, you can get buy in from teams and stakeholders alikeSharp planning and organizational skills, with the ability to perform under pressureA can do, energetic attitude and genuine enthusiasm for your team's workComfort working independently and collaborativelyAdaptability in a fast-moving, dynamic environmentFinancial literacy that strengthens the plans and strategies you build