General Manager

Kane Brown's on Broadway | Nashville, TNAbout Kane Brown's on BroadwayKane Brown's on Broadway is Nashville's newest high-energy entertainment destination, where live music, elevated hospitality, and unforgettable guest experiences come together under one roof.This multi-level venue seamlessly transitions from daytime brunch and dining to late-night entertainment, featuring a premier live music stage, exclusive lounge spaces, and a rooftop experience that keeps the energy going long after sunset. Inspired by Kane Brown's signature style and presence, the venue combines exceptional service, great music, and a vibrant social atmosphere.This is more than a job. It's an opportunity to help lead one of Broadway's most exciting destinations and build something truly special from the ground up. If you thrive in fast-paced environments, love creating memorable guest experiences, and are passionate about hospitality and entertainment, we'd love to meet you.Position SummaryWe are seeking an experienced and dynamic General Manager to oversee all aspects of restaurant and nightlife operations. The ideal candidate brings a passion for hospitality, strong business acumen, and exceptional leadership skills.The General Manager will be responsible for ensuring smooth daily operations, developing high-performing teams, maintaining exceptional quality standards, and driving profitability while delivering an outstanding guest experience.Key ResponsibilitiesOperations Leadership-Oversee all day-to-day restaurant and venue operations, including front-of-house and back-of-house teams.-Ensure exceptional guest experiences through consistent service excellence.-Maintain venue standards for cleanliness, ambiance, lighting, sound, and temperature.-Enforce restaurant policies, procedures, and service standards.-Ensure compliance with all local health, safety, and alcohol service regulations.Team Development-Recruit, hire, train, and develop top hospitality talent.-Foster a positive, collaborative, and high-performance culture.-Conduct performance reviews and provide coaching and development opportunities.-Drive employee engagement, accountability, and retention.Guest Experience-Maintain a visible presence on the floor and actively engage with guests.-Address guest concerns promptly and professionally.-Create an environment that encourages repeat business and positive word-of-mouth.Financial Management-Develop and execute strategies to achieve revenue goals and maximize profitability.-Manage budgets, forecasts, labor costs, food costs, and operational expenses.-Analyze financial reports and identify trends related to sales, promotions, inventory, and labor.-Implement cost-control initiatives while maintaining service and quality standards.Inventory & Vendor Management-Manage food and beverage inventory levels to minimize waste and optimize costs.-Establish and maintain strong relationships with suppliers and vendors.-Ensure the consistent availability of high-quality products and ingredients.Events & Revenue Growth-Collaborate with marketing and events teams to develop promotional campaigns and special events.-Oversee live entertainment programming and venue events.-Implement strategies that drive nightlife revenue and strengthen the venue's reputation within the Nashville market.-Support initiatives that increase customer engagement and business growth.QualificationsRequired-10+ years of leadership experience in high-volume restaurants, nightlife venues, or fine dining environments.-Proven success leading large hospitality teams.-Strong financial management skills, including budgeting, forecasting, and cost controls.-Excellent communication, leadership, and interpersonal skills.-Strong conflict resolution and problem-solving abilities.-Exceptional organizational and time-management skills.-Self-motivated with a guest-first mindset.-Thorough understanding of food and beverage inventory management.-Ability to thrive in a fast-paced, high-energy environment.-Food Safety Certification and Responsible Alcohol Service Certification (or ability to obtain).Preferred-Bachelor's degree in Hospitality Management, Business Administration, or a related field.-Experience with reservation platforms and POS systems.-Knowledge of current hospitality, dining, and nightlife industry trends.What We're Looking ForAt Kane Brown's on Broadway, we believe great hospitality starts with great people. We're looking for a leader who is:-Highly energetic, engaging, and relationship-driven-Passionate about hospitality and guest experience-A builder of strong teams and positive workplace culture-Creative, ambitious, and operationally disciplined-Calm under pressure and solutions-oriented-Detail-focused with a commitment to excellence-Relentless about maintaining high standards-Motivated to build something lasting and impactfulCompensation & Benefits-Competitive base salary + performance bonus-Health, Dental, and Vision Insurance-401(k) retirement plan-Employee dining benefits-Career advancement opportunities within a growing hospitality group-Opportunity to help lead one of Nashville's most exciting entertainment destinationsPhysical Requirements-Ability to stand and walk for extended periods during shifts.-Ability to bend, reach, stoop, and move throughout the venue regularly.-Ability to lift and carry moderate to heavy objects as needed.-Comfortable working in a fast-paced, high-energy environment with elevated noise levels.Equal Opportunity EmployerKane Brown's on Broadway is an equal opportunity employer and is committed to creating an inclusive workplace for all employees. We celebrate diversity and are dedicated to fostering an environment where everyone can thrive.Please note: This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Responsibilities may change as business needs evolve.