General Manager

As TESS USA continues to expand its presence throughout the United States and Latin America, we are seeking an experienced and commercially focused General Manager to lead our Houston operation and drive the next phase of growth, profitability, and operational excellence.The ideal candidate will have a proven track record in the Oil & Gas, Petrochemical, Energy, or Industrial sectors, with direct experience selling and supporting hydraulic and industrial hose products and services. This role requires a hands-on leader who is passionate about developing people, building strong customer relationships, and identifying new business opportunities that create long-term value.TESS USA delivers innovative hose solutions, technical services, and complementary industrial products to customers across the oil and gas, refining, petrochemical, energy, defense, and industrial markets. Our reputation is built on safety, reliability, technical expertise, and responsive customer support that helps our customers operate efficiently and safely.Key ResponsibilitiesLeadership & Business ManagementProvide overall leadership and management of the Houston operation, ensuring alignment with TESS values, objectives, and strategic direction.Drive operational excellence while maintaining a strong customer-focused culture.Lead the execution of annual business plans and budgets to achieve revenue, profitability, and growth targets.Manage key business metrics, including sales, gross profit, operating expenses, inventory, working capital, and overall financial performance.Ensure effective utilization and stewardship of company assets and resources.Sales & Business DevelopmentDevelop and execute strategic sales initiatives to expand market share and drive sustainable growth.Maintain an active sales pipeline and measurable sales objectives.Build and strengthen relationships with existing and prospective customers within the Oil & Gas, Petrochemical, Data Center, Energy, Defense, and Industrial markets.Identify new market opportunities, customer needs, and emerging industry trends.Monitor competitor activities and develop strategies to maintain a competitive advantage.Maintain regular communication with customers regarding quotations, order status, product availability, and delivery schedules.Financial ManagementAssume full responsibility for branch Profit & Loss (P&L) performance.Monitor and manage revenue growth, gross margins, operating expenses, cash flow, inventory levels, and working capital.Provide accurate forecasting and implement corrective actions when performance deviates from established targets.Prepare and present monthly management reports detailing financial results, sales activities, opportunities, risks, and business outlook.Operations & Team DevelopmentOversee daily operational activities, including purchasing, inventory management, warehouse operations, capacity planning, and customer service.Recruit, develop, mentor, and retain high-performing employees.Conduct regular performance reviews and establish measurable development objectives.Promote employee training and continuous professional development through company learning platforms and training programs.Foster collaboration across all TESS business units to support shared customers and organizational goals.Health, Safety, Environment, Quality (HSEQ)Champion a strong culture of safety, quality, and environmental responsibility across all operations.Ensure compliance with all applicable regulations, company policies, customer requirements, and ISO 9001 standards.Lead risk assessments, incident investigations, corrective actions, and continuous improvement initiatives.Ensure employees have the required training, competencies, personal protective equipment (PPE), and resources necessary to perform their work safely and effectively.Maintain accountability for HSEQ performance and reinforce best practices throughout the organization.Required QualificationsDemonstrated experience selling and supporting hydraulic and industrial hose products within the Oil & Gas and Petrochemical industries.Proven leadership experience in industrial distribution, manufacturing, service, or related industries.Strong understanding of P&L management and financial performance metrics.Experience developing customer relationships and driving business growth.Knowledge of industrial products, applications, and technical sales processes.Strong organizational, analytical, and problem-solving skills.Experience with quoting, estimating, and project management.Excellent communication, interpersonal, and leadership abilities.Proficiency with business software, CRM platforms, and Microsoft Office applications.Preferred Candidate ProfileThe successful candidate will be a results-oriented leader who combines commercial acumen with operational expertise. They will have a passion for customer service, a strong understanding of the industrial marketplace, and the ability to inspire teams while delivering sustained growth, profitability, and operational excellence. Above all, they will embody TESS's commitment to safety, quality, integrity, and customer success.