General Manager
Hakkasan Group · Dubai, United Arab Emirates
Apply & track with Apply EdgeWe are looking for an exceptional General Manager to lead Hakkasan Dubai, part of Hakkasan Group, home to the international acclaimed Hakkasan, Yauatcha, and Ling Ling brands.This is an exciting opportunity for a commercially driven and people focused hospitality leader to take ownership of a globally recognised luxury dining destination. You will oversee all aspects of the operation, delivering exceptional guest experiences, strong financial performance, and a high-performing team culture in line with Hakkasan Group standards.This role is suited to a dynamic, hands-on leader who thrives in high-volume luxury hospitality environments and has a passion for delivering world-class dining experiences.Key ResponsibilitiesLead and oversee the full restaurant operation, with accountability for guest experience, financial performance, team culture, and operational excellenceChampion exceptional luxury hospitality standards, delivering personalised, seamless, and memorable experiences for all guests, including VIP and high-profile clienteleInspire, coach, and develop a high performing, multicultural team across front of house, kitchen, bar, and lounge operationsDrive commercial performance through strategic planning, labour management, cost control, and revenue optimisationMaintain exceptional standards across service, atmosphere, cleanliness, maintenance, and operational executionUphold Hakkasan’s internationally recognised brand standards while adapting to the local market and guest expectationsPartner with corporate teams on marketing initiatives, brand activations, events, and business development opportunitiesEnsure full compliance with local health & safety, licensing, labour regulations, and company policiesBuild a positive, high-performing culture focused on employee engagement, retention, and succession planningWhat We’re Looking For5-8 years’ experience in luxury or fine-dining restaurant management, including at least 3 years as a General Manager or Assistant General Manager of a high-volume, branded venueExperience within Michelin-starred, Michelin-recognised, or comparable award-winning restaurants, Asian or modern Cantonese cuisine experience is a strong advantagePrevious experience in the UAE or GCC market, ideally within a five—star hotel or integrated resortProven ability to lead and develop multicultural teams of 50 or more, with a hands-on leadership style of strong floor presenceStrong commercial acumen, with experience managing budgets, profitability, and complex restaurant operationsAn uncompromising commitment to luxury hospitality, guest recognition, and exceptional service standardsExperience hosting VIP and high net worth guests, managing guest feedback, and delivering effective service recoveryStrong knowledge of fine-dining service, mixology, wine, and beverage pairing. Understanding of Forbes Standards is an advantageExperience with internationally recognised hospitality brands, maintaining global standards while adapting to local market expectationsWe offer a competitive package and the opportunity to grow within a globally recognised luxury hospitality group