General Manager

Job description:The General Manager will lead a team of sales and operational personnel and inspire them to do their best by creating a culture of high performance. A principal responsibility of the General Manager is to oversee ensure the company's profitability and growth within assigned areas meets or exceeds financial targets set by the Vice President of Sales and Operations. To be successful in this role, the General Manager must be highly motivated, visionary and a self-starter. Role as the General Manager:Model a growth-oriented mindset and a passion for leading teams.Provide leadership, accountability, training, and mentoring to inspire a team of professionals (sales, representatives, drivers, warehouse personnel, etc.).Define clear and consistent roles, responsibilities, sales channels and targets, and best sales practices to maximize efficiency and productivity. Develop onboarding for new sales talent while enhancing product knowledge to ensure success. Assess performance, provide meaningful feedback, and foster a culture of teamwork and continuous improvement.Support key accounts in identifying and building new relationships for future sales opportunities, ensuring value creation through win-win partnerships.Drive profitable growth by identifying and following a standard package of metrics, financial reporting, and KPIs to evaluate route optimization, driver efficiency and productivity, cost control measures, inventory, as well as budgets (ex., payroll, operating expenses, spills, accidents, cross-drops, etc.)Obtain high levels of expertise in fuel, lubricant, and propane sales and marketing strategies and product knowledge.Key Duties and Responsibilities:Develop strategic goals and objectives aligned with the company’s four-year rolling Strategic Plan.Identify opportunities for growth and expansion in the market.Lead, mentor, and motivate teams to achieve high performance.Oversee and participate in moral-building, site-level activities such as Family Day, Driver Appreciation Week, Christmas Party, etc.Implement business strategies, policies, and procedures to optimize performance.Analyze financial reports and KPIs to measure success and identify areas for improvement.Ensure sales team is prepared for quarterly meetings.Identify decision makers for team members to assist the sales process and work to overcome objections of prospective customers.Represent the company at industry events, meetings, and conferences.Provide timely feedback and regular updates to VP of Sales and Distribution.Other duties as requested.

Qualifications

A genuine, solutions-based approach to customer service and issue resolutionAbility to inspire and motivate, manage conflict and change, and foster a healthy culture.Enjoy being part of a senior leadership team and willing to work cross-functionally while pivoting strategic and tactical priorities to increase company success.Competent in analyzing sales metrics and forecasting models and evaluating gross margin and pricing strategies.Educations and Experience:Bachelor’s degree or equivalent experience. Minimum of 3 years managing a team is preferred. Proficiency in Microsoft Office and contact-management software. Physical Characteristics:While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms, and talk or hear. Also, the ability to read and interpret documents. The employee is occasionally required to stand, walk, climb, or balance, and stoop, kneel or crouch. The employee must occasionally lift and/or move up to forty pounds. Must be insurable to drive to various locations. Work Environment:Typically, duties are performed indoors Monday – Friday and during the normal workday. Some evening and weekend calls and email responses will be required. Daily as well as overnight travel to and from sites is expected.