General Manager, IT Infrastructure & Cloud

Division: Information Technology

Department: IT Infrastructure & Cloud

Location: AccraPosition: General Manager, IT Infrastructure & Cloud (Vacancy Ref No: MTN-TEC-GMIC001-2026)Level: L4Reports to: Chief Information OfficerJob Summary:Provide expert and strategic leadership for MTN Ghana's enterprise infrastructure, cloud and foundational technology platforms by defining and executing a future-ready infrastructure and cloud strategy that enables business growth, digital transformation, operational resilience, innovation and sustainable competitive advantage.This role will lead the evolution of MTN Ghana's technology ecosystem towards a secure, cloud-enabled, AI-ready and highly automated operating environment and ensure that technology platforms remain resilient, scalable, cost-effective, compliant and capable of supporting current and future business demands while delivering optimal stakeholder and customer outcomes.Context :Operating within a dynamic, highly regulated, and rapidly evolving telecommunications and technology environment.Leading the modernization and transformation of MTN Ghana's infrastructure, cloud, and enterprise technology platforms in support of business growth and digital innovation.Enabling scalable, resilient, secure, and future-ready technology capabilities to support evolving customer and business needs.Driving cloud adoption, automation, and emerging technology initiatives while ensuring operational excellence and service continuity.Collaborating with diverse internal and external stakeholders, technology partners, and MTN Group teams to deliver strategic technology outcomes.Supporting innovation, operational efficiency, and continuous improvement in a performance-driven and customer-centric environment.At MTN, we are a purpose and value-led organization and believe that understanding the needs and aspirations of our people is key to creating experiences that delight you at work, daily.

We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life. Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA. As an organization, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!Tasks1. Infrastructure & Platform LeadershipProvide strategic leadership for the design, delivery, modernization, and optimization of MTN Ghana's enterprise infrastructure and technology platforms.Ensure infrastructure services remain secure, resilient, scalable, and aligned to current and future business needs.2. Cloud Transformation & Technology InnovationLead the execution of MTN Ghana's cloud transformation strategy and the adoption of modern technology platforms and automation capabilities.Drive innovation through cloud, platform engineering, and emerging technologies to enhance business agility and operational efficiency.3. Technology Resilience, Security & GovernanceEnsure the availability, resilience, security, and recoverability of critical technology services and platforms.Provide oversight of infrastructure governance, risk management, business continuity, and compliance requirements.4. Technology Investment & Operational ExcellenceOversee infrastructure and cloud investments to maximize business value, operational efficiency, and long-term sustainability.Drive performance, cost optimization, service excellence, and continuous improvement across the technology environment.5. Leadership & Strategic PartnershipsLead and develop high-performing infrastructure and cloud teams while fostering a culture of performance, innovation, and continuous improvement.Build and manage strategic relationships with technology partners, vendors, and key stakeholders to deliver business and technology objectives.EducationFirst degree in Computer Science, Information Systems, Engineering or a related disciplinePostgraduate qualification in Information Technology, Engineering, Business Administration or a related field is requiredRelevant certifications in Azure, AWS or Google Cloud, Kubernetes, ITIL, TOGAF, cybersecurity, programme management, AI or machine learning are advantageousExperienceMinimum 10 years of progressive technology experience, including at least 5 years in senior leadership rolesSignificant accountability for enterprise infrastructure and hybrid-cloud environmentsDemonstrated leadership of large-scale infrastructure modernisation, cloud transformation and automationPractical experience with AI platforms, AIOps, analytics, intelligent automation or sovereign AI capabilitiesStrong financial, commercial, vendor and executive stakeholder-management experienceExperience in telecommunications, fintech, banking, technology or digital services is strongly preferredExperience in multinational and complex regulatory environments is advantageousProfessional/Technical Competencies:Strong knowledge of enterprise infrastructure, cloud platforms, and technology architecture.Proven experience in infrastructure modernization, cloud transformation, and technology strategy execution.Sound understanding of technology governance, risk management, cybersecurity, and operational resilience.Experience leading large-scale technology programmes and transformation initiatives within complex environments.Strong commercial and financial acumen, including budgeting, investment planning, cost optimization, and value realization.Proven ability to manage strategic technology partners, vendors, and stakeholder relationships.Strong project, programme, and portfolio management capabilities.Knowledge of emerging technologies, automation, and AI-enabled solutions that support business growth and innovation.Skills/Physical Competencies:Strong strategic thinking, analytical, and problem-solving capabilities.Demonstrated leadership experience with the ability to build, develop, and inspire high-performing teams.Strong stakeholder engagement, influencing, and relationship management skills.Excellent communication, collaboration, and interpersonal skills.Proven ability to drive results, manage change, and lead in a complex and fast-paced environment.Strong planning, execution, and decision-making capabilities with a focus on business outcomes.High levels of integrity, accountability, and professionalism.Ability to manage multiple priorities while fostering innovation, continuous improvement, and operational excellence.Must live the MTN Values ofLead with Care, Collaborate with Agility, Serve with Respect, Can Do with Integrity, Act with Inclusion.Must exhibit the MTN Vital Behaviors ofComplete Candor, Complete Accountability, Active Collaboration & Get it doneInnovation as a way of workGeneral working conditionsAnywhere/Anytime workAbility to manage self and othersPersonal accountabilityHow to ApplyApplicants should indicate Ref number MTN-TEC-GMIC001-2026 as the email subject and ensure that CVs are saved in their namesApplicants should send their Curriculum Vitae by 7th October 2026 to: MTNGhanaRecruitment@mtn.comValues are the core of MTN's Culture, our five values called "Live Y’ello" is the force that unites and inspires each of us to make an impact that matters in the world. Tell us: Which of our five Live Yello values resonates most with you and why? (Limit 250 words).Only shortlisted applicants will be contacted.