General Manager - Le Piaf Dubai

Role: General Manager - Luxury Lifestyle Dining & Entertainment VenueType: Full TimeLocation: Dubai, UAEAbout the RoleWe are looking for an experienced and passionate General Manager to lead the overall success and performance of Le Piaf Dubai, one of Dubai's leading lifestyle dining and entertainment destinations.Le Piaf offers a unique guest experience where exceptional French dining seamlessly transitions into a vibrant, high-energy evening atmosphere. This role requires a commercially driven hospitality leader who thrives in luxury, fast-paced environments and has a passion for delivering outstanding guest experiences, leading high-performing teams, and driving business success.The General Manager will oversee all aspects of the venue, ensuring operational excellence, financial performance, exceptional service standards, and an unforgettable guest experience from the first seating through the final service of the night.Main ResponsibilitiesLead the overall day-to-day operation of Le Piaf, ensuring exceptional standards of service, quality, hospitality, and guest satisfaction.Manage a dynamic, high-energy operation that evolves from refined dining into a lively entertainment-driven evening experience while maintaining operational excellence throughout the entire guest journey.Drive revenue growth, profitability, and overall business performance through effective commercial and operational strategies.Manage budgets, labour costs, forecasting, P&L performance, inventory, and operational efficiencies to achieve financial targets.Lead, coach, and develop a large front and back of house team, creating a culture of accountability, teamwork, and service excellence.Maintain a strong presence on the floor, building relationships with guests, VIP clientele, and key stakeholders while ensuring exceptional hospitality standards.Work closely with the Marketing and Events teams to execute activations, entertainment programs, special events, and promotional initiatives that enhance the guest experience and maximise revenue opportunities.Monitor operational performance, guest feedback, and key business metrics, implementing improvements where required.Ensure compliance with company policies, health and safety regulations, licensing requirements, and all legal standards.Foster strong collaboration with support departments to ensure the smooth operation of the business.Carry out any other duties required to support the successful operation of the venue.QualificationsMinimum 3 years' experience as a General Manager within a luxury, high-volume hospitality venue.Previous experience managing lifestyle restaurants, premium dining concepts, supper clubs, or entertainment-led venues is highly preferred.Demonstrated experience leading venues where exceptional dining is complemented by live entertainment, DJs, performances, or a vibrant nightlife atmosphere.Strong understanding of luxury hospitality, guest engagement, and VIP service standards.Proven track record of driving revenue growth, profitability, and operational performance.Strong financial acumen, including budgeting, forecasting, P&L management, and cost control.Experience leading and developing large multicultural teams within fast-paced hospitality environments.Excellent leadership, communication, and decision-making skills with the ability to remain calm under pressure.Passion for hospitality, guest experience, and creating memorable moments for every guest.