General Manager Operations

Head of OperationsThe Truth Contract / Vision 2061 | LinkedIn Job AdvertWe’re looking for an exceptional operator to help build Britain’s next piece of civic infrastructure - and, for the right person, potentially grow into the person who ultimately runs it.The Truth Contract is creating Vision 2061: a citizen-led framework for Britain’s long-term renewal. We are building a high-trust Wisdom Council of 2,061 founding members, a participation platform, and serious research and content that bring expert knowledge and informed public participation together.The roleYou will become the Founder’s operational counterpart: turning vision into systems, priorities and reliable delivery so he can increasingly focus on research, expert relationships, content and public leadership.This is not a role where you arrive to manage an established team. TTC is a start-up. Until we reach approximately 200 paying Wisdom Council members, the Founder and Head of Operations will remain deliberately hands-on across almost everything, supported by a small number of specialist contractors.That means you might be designing a process in the morning, configuring the CRM after lunch, reviewing a membership funnel, building a presentation, analysing numbers in Excel, coordinating a campaign or supplier, and using AI or automation to remove tomorrow’s manual work.You will·       Build and run TTC’s core systems, processes, operating rhythms and reporting.·       Own the Wisdom Council journey from application and onboarding through payment, engagement, retention and referral.·       Set up and manage CRM, membership tools, automation, lead management and sales pipelines.·       Help build and initially operate the B2C membership acquisition engine across email, campaigns and relevant social channels.·       Coordinate content, contractors, app-development support and day-to-day delivery.·       Create strong presentations and work confidently with spreadsheets, dashboards, AI and modern digital tools.·       Learn what the organisation genuinely needs before helping recruit and lead the team that will scale it.You are·       A high-calibre generalist who can think strategically and still enjoys doing the work.·       Experienced in start-up, scale-up or similarly entrepreneurial environments.·       Commercially minded and comfortable with B2C marketing, CRM, funnels and sales pipelines.·       Digitally fluent across CRM, presentation tools, Excel/spreadsheets, social platforms, automation and AI.·       Highly organised, calm under complexity and naturally accountable.·       Intellectually curious and independently minded: willing to question received wisdom while remaining rigorous about evidence.·       Able to challenge a Founder constructively rather than simply execute instructions.·       Ambitious to grow from hands-on builder into senior organisational leadership.Where this can leadAs TTC grows, the role should evolve from doing, to building systems, to recruiting and leading the team. For an exceptional performer, we envisage a path towards COO and potentially, in time, succeeding the Founder as CEO.LocationUK-based. You must be able to attend regular in-person meetings near Romsey, Hampshire. The role is otherwise designed to operate flexibly around the needs of an early-stage organisation.Interested?Send your CV and a short note explaining why TTC and this particular build-stage role interest you to david@thetruthcontract.co.uk.We are less interested in a perfect corporate CV than in evidence that you can build, learn, take ownership, exercise judgement and make an ambitious vision executable.