Generative AI Engineer

Generative AI EngineerAmber Labs | PermanentRemote with occasional travel to LondonActive SC Clearance RequiredAbout Amber LabsAmber Labs is a fast-growing UK technology consultancy delivering digital transformation across enterprise, government and regulated sectors. We specialise in cloud, data, software engineering, user-centred design and AI, helping organisations deliver better services through modern technology and agile ways of working.We're currently supporting the delivery of a major UK Government transformation programme and are looking for an experienced AI Engineer to join our growing engineering team.This role will support the design and delivery of AI-powered capabilities within a secure government environment, helping build intelligent, scalable solutions that enhance service management and operational efficiency.The RoleAs an AI Engineer, you will design, build and optimise AI-driven solutions using large language models (LLMs) and AWS cloud services to support the delivery of critical public sector services.Working within multidisciplinary agile teams, you'll collaborate closely with software engineers, cloud engineers, architects and product teams to develop production-ready AI capabilities using AWS Bedrock and modern engineering practices. You'll play a key role in building intelligent automation, improving service management workflows and helping organisations realise the value of generative AI in secure environments.The role will support a range of AI initiatives, including service desk automation, migration discovery, knowledge management and document processing.Key ResponsibilitiesAI Solution DevelopmentDesign and build AI-powered workflows using large language models through AWS BedrockDevelop prompt engineering approaches to support production AI use casesImplement Retrieval-Augmented Generation (RAG) patterns to improve response quality and knowledge retrievalBuild structured output generation and intelligent automation capabilitiesAI Integration & AutomationIntegrate AI capabilities with enterprise service management platforms such as Jira and ConfluenceDevelop document ingestion, classification and knowledge extraction pipelinesSupport AI-assisted migration discovery and application analysisContribute to proof of concepts and evolve successful solutions into production-ready servicesSoftware Engineering & Cloud DeliveryDevelop Python-based APIs, automation and data processing pipelinesBuild secure, scalable AI solutions using AWS cloud servicesCollaborate with engineering teams to ensure solutions are resilient, maintainable and aligned with best practiceSupport continuous integration and continuous delivery within modern cloud environmentsCollaboration & Continuous ImprovementWork within agile multidisciplinary teams, contributing to sprint planning, technical reviews and demonstrationsCollaborate with architects, engineers and product teams to shape AI solutions that meet business needsPromote engineering best practice across AI development and cloud deliveryContribute to the continuous improvement of AI capabilities, tooling and delivery approachesEssential Skills & ExperienceActive SC ClearanceProven experience developing AI solutions using Large Language Models (LLMs)Hands-on experience with prompt engineering and Retrieval-Augmented Generation (RAG)Experience generating structured outputs from AI modelsStrong AWS experience, ideally including AWS Bedrock or similar AI servicesStrong Python development skills, including APIs, automation and data pipelinesExperience integrating with platforms such as Jira and ConfluenceGood understanding of IT Service Management concepts, including incident, change and knowledge managementExperience working within agile multidisciplinary teamsExcellent problem-solving, communication and stakeholder management skillsDesirable SkillsExperience working with Anthropic ClaudeExperience delivering solutions within UK Government or other highly regulated environmentsExperience supporting cloud migration or application discovery programmesExperience building AI-powered document processing and classification solutionsWhat We Offer25 days annual leave plus public holidays, giving you time to properly switch off and rechargePrivate medical insurance with BupaRemote-first working, with access to our Liverpool Street office when you want to collaborate in personPersonal training budget to support your professional developmentPerkbox membership, with access to discounts across retail, travel, dining, wellness and entertainmentElectric Vehicle Scheme after one year of serviceRegular team socials and opportunities to connect across the businessEmployer pension contributionsReferral scheme, offering up to £3,000 for successful hiresThe opportunity to join a growing consultancy early and genuinely influence its direction and successAmber Labs is an equal opportunities employer. We are committed to creating an inclusive environment where everyone can thrive, regardless of background, identity or experience.