German Customer Experience Specialist – Banking Sector | Athens | Excellent Salary €1,800–€1,950

Discover a new career opportunity in Athens with an international banking project offering an attractive salary, excellent benefits and opportunities for professional development.Project Details:Start date: November 16, 2026Attractive salary package: €1,800–€1,950/month (including bonuses)Location: Athens, Neos Kosmos – Work starts on-site, with the possibility of switching to a hybrid work model after completing the training and nesting period.International Banking Project – Support customers of a leading global financial institution and gain valuable experience in the banking sector.You will assist German-speaking customers with their everyday banking needs, provide guidance on financial services and help resolve account-related inquiries in a professional and friendly manner.Your Responsibilities:Assist customers via phone, email and chat – respond to banking inquiries and provide professional support.Provide information and guidance – help customers with banking services, accounts and related requests.Resolve customer issues – identify customer needs and offer effective solutions.Ensure customer satisfaction – deliver high-quality service while maintaining accurate customer records.Competitive Salary & Benefits:Base salary: €1,400 gross/month × 14 salaries per yearFixed project bonus: €100 gross/monthPerformance bonus: up to 10%Up Hellas voucher: €100 net/monthMeal allowance: €3 net per working day, increasing to €6 net per working day after 12 monthsAnniversary bonus: €500 (after one year)Sign-in bonus: €1,000Total average monthly package: approximately €1,800–€1,950, including bonuses and additional benefits.What we expect:German language proficiency – minimum C1 (spoken and written)English language proficiency – minimum B2Excellent communication and problem-solving skillsGood computer skills and attention to detailCustomer-oriented attitude and ability to work in a teamWillingness to work in AthensWorking Conditions:Full-time employmentWorking hours: Monday–Saturday, 09:00–21:00 (rotational shifts, 40 hours/week)2 days off per week2 weeks of training followed by 2 weeks of supported practicePrivate life and health insurance from the 3rd month of employment (from day one for relocated candidates)Access to the corporate gymOnline recruitment processApply Now – Take the Next Step with GentleWay Recruitment!Please make sure your CV includes a valid email address and phone number so we can contact you regarding the recruitment process.Please note: Candidates must hold a valid EU passport or a work permit for Greece.By applying for this position, you agree to our Privacy Policy and consent to the processing of your personal data and its sharing with our recruitment client for the purpose of this recruitment process.German Speaking Jobs Athens, German Customer Support Greece, German Banking Customer Advisor, German Banking Jobs Athens, German Customer Service Greece, Hybrid Jobs Athens, German Jobs Greece, Deutschsprachige Jobs Athen, Kundenberater Bankwesen, Kundenservice Deutsch Griechenland, Bankkundenbetreuung Athen, Deutschsprachiger Kundenberater, German Speaking Banking Jobs, Athens Neos Kosmos Jobs, International Banking Careers, GentleWay Recruitment, Θέσεις εργασίας Αθήνα, Εργασία με Γερμανικά, Γερμανόφωνοι Αθήνα, Εξυπηρέτηση πελατών Γερμανικά, Θέσεις εργασίας με Γερμανικά στην Ελλάδα, Γερμανόφωνος Σύμβουλος Πελατών, Τραπεζικός τομέας Αθήνα, Εξυπηρέτηση πελατών σε τράπεζα, Υβριδική εργασία Αθήνα, Γερμανόφωνες θέσεις εργασίας, Εργασία Νέος Κόσμος