German-Speaking IT Support Specialist

Are you passionate about technology and helping people? We're looking for a German-Speaking IT Support Specialist to join our international team and provide first-level IT support to our clients. If you enjoy problem-solving, working with people, and learning new technologies, this role could be a great fit for you. No advanced technical background is required.What You'll Be DoingBe the first point of contact for users experiencing IT-related issuesSupport customers via phone, email, chat, and ticketing systemsHelp troubleshoot common hardware, software, and access-related problemsProvide support in both German and EnglishDocument and track incidents in the ticketing systemEscalate more complex issues to specialist teams when neededKeep users informed throughout the resolution processDeliver an excellent customer experience through clear communication and problem-solvingWhat We're Looking ForProfessional working proficiency in German and EnglishUpper secondary school leaving certificate (Fachhochschulreife / Abitur / Matura)Flexibility to work in a shift-based environment (24/7)Strong communication and customer-focused mindsetInterest in technology and willingness to learn IT conceptsProblem-solving and analytical thinking skillsAbility to work independently and as part of a teamGood computer literacy, including Microsoft Office 365What's In It For You?Language Allowance: gross HUF 60,000/monthSZÉP Card Benefit: NET HUF 29,000/monthSign-on bonus: HUF 180,000 grossHybrid work model – remote work supported, with one required on-site day per month.Uniqa Private Health InsuranceFitness pass: 8 free sessions per month in the Life 1 and Gilda Max gymsFree online training programmes on Linkedin Learning, Udemy and NorthStarMulticultural environment with 25+ NationalitiesOur Employee Assistance Program can provide professional help with your mental and physical health, finances, and legal issues.Start your IT career with a company that invests in your growth and development from day one.About Getronics:Getronics is a global ICT integrator with a long history that extends over 135 years. With about 4,000 colleagues across Europe, Asia Pacific, and Latin America, Getronics’ vision is to reimagine the digital future, one customer at a time.We do this by leveraging an integrated and secure-by-design portfolio around Digital Workplace, Business Applications, Smart Spaces, Multi-Cloud, Field & Onsite Support, Service Desk, Network Infrastructure, and Security & Compliance to serve our more than 1,400 customers in both public and private sector.Getronics is the founder and leading member of the Global Workspace Alliance. This unique model provides customers with consistent IT services across 185 countries, with one single point of contact, contract, and billing entity yet maintaining the local touch with flexibility and cultural fit of a local partner.