Global Head of Human Resources

Head of HRLocation: Richmond, VA (Onsite) Compensation: $250K–$350K+ Relocation Support AvailablePosition SummaryA multi?location professional?services organization is seeking a Head of HR to lead its global people function across U.S. and international offices. This executive will set HR strategy, oversee day?to?day operations, and ensure consistent, high?quality support for a fast?paced, client?service?driven environment.The Head of HR will own the full employee lifecycle — talent acquisition, onboarding, performance management, compensation and benefits, employee relations, and offboarding — while ensuring compliance with employment, labor, and benefits regulations across multiple jurisdictions. The ideal candidate is a decisive, autonomous HR leader with exceptional communication skills, strong executive presence, and the ability to deliver solutions efficiently without requiring heavy oversight from senior leadership.Key ResponsibilitiesHR Strategy & LeadershipDevelop and execute a comprehensive HR strategy aligned with organizational goals.Lead and mentor HR team members across domestic and international offices.Serve as a strategic advisor to senior leadership on workforce planning, organizational structure, and talent?related risk.Manage the HR budget and oversee vendor relationships.Compensation & BenefitsOversee compensation frameworks, salary bands, and annual review cycles.Manage benefits programs, vendor relationships, and renewal processes.Ensure compliance with fiduciary and regulatory requirements for retirement and savings plans.Talent Acquisition, Onboarding & OffboardingBuild a scalable recruitment strategy to support organizational growth.Oversee onboarding programs to ensure a consistent, high?quality new?hire experience.Manage offboarding processes, exit interviews, and documentation.Performance ManagementLead the performance?review cycle, including systems, timelines, and calibration.Guide leaders through performance improvement processes and sensitive personnel matters.Ensure documentation and follow?through on performance issues.Leave, Disability & Occupational HealthOversee U.S. disability programs, workers’ compensation, and related state?specific requirements.Coordinate statutory leave obligations internationally.Manage accommodations, return?to?work processes, and related compliance.Employee Relations & InvestigationsServe as the escalation point for employee?relations matters and workplace conflict.Oversee investigations involving misconduct, grievances, or policy violations.Manage restructurings, reductions in force, and other sensitive organizational changes.Policy & HR DocumentationMaintain and modernize HR policies, handbooks, and templates across jurisdictions.Ensure accurate and compliant documentation of employee records.Develop and update workplace policies and codes of conduct.Compliance & Regulatory OversightEnsure compliance with federal, state, and international employment regulations.Monitor regulatory changes and adjust organizational practices accordingly.Partner with legal resources on matters involving employment?law risk.Professional Development & Role?Specific RequirementsSupport professional?development programs and advancement processes.Coordinate training initiatives and integration programs for new hires.Partner with department leaders on career progression and workforce planning.International HR OversightProvide strategic direction for HR operations outside the U.S.Coordinate with external advisors on statutory obligations, mobility programs, and cross?border employment matters.Ensure consistency and compliance across international offices.HR Systems, Data & AnalyticsOversee HRIS platforms and ensure data accuracy.Deliver workforce analytics to leadership, including headcount, turnover, and compensation insights.Maintain controls for hiring, promotions, compensation changes, and employee?file governance.Qualifications10–15+ years of progressive HR leadership experience in professional?services, corporate, or multi?office environments.Experience overseeing HR across multiple states; international exposure strongly preferred.Deep knowledge of U.S. employment law, benefits administration, and performance management.Bachelor’s degree required; advanced degree or senior HR certification preferred.Demonstrated success advising senior leaders and managing sensitive personnel matters.Strong executive presence, communication skills, and ability to operate independently.Key CompetenciesStrategic mindset with strong operational execution.Exceptional communication and stakeholder management.High judgment, discretion, and ability to navigate complex situations.Strong organizational and analytical capabilities.Ability to thrive in a fast?paced, client?service?driven environment.#ZR