Global Operations Specialist
NL AAA–Climate Resilient · Illinois, United States
Apply & track with Apply EdgeGlobal Operations Specialist
This role involves operational reporting, data management, process coordination, and communication with internal stakeholders and external partners.The ideal candidate is organized, analytical, and comfortable working in a fast-paced environment with teams across different regions and time zones. This position offers an opportunity to develop experience in global business operations, process improvement, and international coordination.Key ResponsibilitiesSupport daily operational activities across regional and global teams.Coordinate projects, tasks, and deliverables involving multiple departments.Maintain accurate operational records, databases, and business documentation.Monitor operational performance and prepare regular reports.Track key performance indicators (KPIs), deadlines, and service levels.Coordinate information sharing between internal teams and external partners.Assist with workflow planning, scheduling, and resource coordination.Review operational processes and identify opportunities for improvement.Support order processing, transaction tracking, and business documentation where applicable.Verify data accuracy and resolve discrepancies in operational records.Assist with preparing reports, presentations, and management updates.Coordinate meetings, follow-up actions, and project milestones.Support the implementation of standard operating procedures (SOPs).Communicate operational updates and escalate issues when necessary.Collaborate with finance, logistics, customer service, compliance, and other teams.Help ensure operational activities follow company policies and applicable requirements.Maintain organized documentation for audits, reviews, and internal reporting.Support process improvement initiatives to increase efficiency and service quality.QualificationsBachelor's degree in Business Administration, International Business, Operations Management, Supply Chain Management, or a related field preferred.0–2 years of experience in operations, project coordination, business administration, or a related area.Strong organizational and time-management skills.Proficiency in Microsoft Excel, Word, and PowerPoint.Ability to collect, organize, and analyze operational data.Strong written and verbal communication skills.Ability to coordinate tasks across multiple teams.Excellent attention to detail and accuracy.Ability to manage competing priorities and meet deadlines.Comfortable working with digital business systems and online collaboration tools.Ability to work with colleagues across different time zones when required.Must be legally authorized to work in the United States.Preferred QualificationsExperience supporting international or multi-region business operations.Familiarity with ERP, CRM, or supply chain management systems.Knowledge of basic data analysis and reporting tools.Familiarity with project management platforms such as Asana, Jira, or Monday.com.Experience documenting workflows and standard operating procedures.Understanding of international logistics, order management, or vendor coordination.Additional language skills are a plus.Experience using Power BI, Tableau, or similar reporting tools is an advantage.