Global Supply Chain Director

Director of International Supply Chain & LogisticsPosition OverviewWe are seeking an experienced Director of International Supply Chain & Logistics to oversee global inbound freight, international shipping, customs compliance, and domestic distribution across North America. This individual will manage the end-to-end logistics process, from overseas manufacturing facilities through final delivery to customers in the United States and Canada.The ideal candidate brings experience managing international supply chains for a similarly sized, high-volume organization, along with a strong understanding of commodity-based operations, freight management, tariffs, and customs. This is a hands-on leadership opportunity for someone who can optimize processes, implement technology, automate workflows, and build a scalable logistics operation to support significant business growth.Key ResponsibilitiesInternational Logistics & Freight ManagementOversee the end-to-end inbound shipping process from international manufacturing facilities throughout Asia to final delivery locations across the United States and Canada.Manage relationships with steamship lines, freight providers, customs brokers, and other logistics partners.Coordinate container bookings, freight arrangements, shipping schedules, and delivery timelines.Monitor shipments, proactively address delays, and resolve transportation or delivery issues.Oversee international trade requirements, including tariffs, customs clearance, duties, and related fees.Supply Chain Operations & Process ImprovementEvaluate existing logistics processes and identify opportunities to improve efficiency, accuracy, visibility, and cost management.Lead the transition from third-party-managed logistics activities to a more streamlined, scalable operating model.Develop and implement systems, workflows, and automation to support increasing shipment volumes.Establish processes and reporting to support continued organizational growth and operational excellence.Systems, Reporting & AutomationLeverage technology to integrate systems, automate manual processes, and improve data accuracy across supply chain operations.Utilize advanced Excel skills to analyze data, manage reporting, and support operational decision-making.Oversee the preparation and upload of reports into the ERP system and coordinate electronic data interchange (EDI) information received from vendors.Drive increased automation of shipment tracking, delivery confirmations, vendor data, and financial workflows.Cross-Functional Collaboration & Customer ServicePartner closely with Finance to ensure accurate and timely payment of tariffs, duties, freight charges, and other applicable fees.Establish reliable communication between logistics and Finance to confirm deliveries and facilitate timely customer invoicing.Collaborate with internal Sales teams and customers to communicate shipment status, manage expectations, and resolve delivery-related concerns.Maintain visibility into shipment timelines and proactively communicate potential disruptions.Leadership & Team DevelopmentLead and develop a team of two direct reports while fostering accountability, collaboration, and continuous improvement.Build strong working relationships across departments and external business partners.Promote a positive, solutions-oriented culture focused on operational excellence, professional growth, and high performance.QualificationsSignificant experience in international supply chain, freight forwarding, shipping, logistics, or import operations.Experience managing commodity-related supply chains; specific commodity experience is flexible.Proven success overseeing high-volume international container shipments and coordinating logistics from origin through final customer delivery.Experience working with Asian manufacturing or shipping origins and managing inbound freight into the United States and Canada.Strong working knowledge of steamship lines, container bookings, freight coordination, customs clearance, tariffs, duties, and import-related fees.Experience in an organization with comparable operational complexity, shipment volume, and supply chain structure.Demonstrated ability to implement technology, integrate systems, automate processes, and improve operational workflows.Advanced Excel skills and experience working with ERP systems, vendor reporting, and EDI data.Strong analytical, organizational, problem-solving, and communication skills.Experience leading employees and coordinating cross-functional initiatives.Bachelor's degree from an accredited institution preferred.Ideal Candidate ProfileThe successful candidate is a high-integrity, intellectually curious, and growth-oriented leader who takes ownership of results and consistently looks for ways to improve processes and performance. They are comfortable operating in a lean, hands-on environment and can balance strategic planning with day-to-day execution.This individual will be instrumental in scaling international logistics operations to support substantial shipment growth while improving automation, customer service, financial coordination, and overall supply chain efficiency.