Governance & Digital Projects Lead

Governance & Digital Projects LeadLocation: London EC2A 3QT– Hybrid / Office-Based by AgreementSalary: £40,000 – £45,000 per annum, dependent on experienceJob Type: Full-Time, PermanentJoin Airmid Staffing and Help Shape Outstanding CareAre you an experienced Governance, Quality or Compliance professional looking for a role where you can make a genuine impact?Do you have hands-on experience in adult social care, complex care, or healthcare services, with the confidence to analyse data, investigate incidents, challenge practice, and drive improvements?Airmid Staffing is recruiting for an experienced Governance & Digital Projects Lead to work closely with our Registered Manager, Managing Director and Senior Leadership Team.This is a key position within the organisation, helping to ensure our adult and paediatric complex-care services remain safe, compliant, inspection-ready and continuously improving.This is much more than a traditional compliance role. You'll be a trusted governance lead who can identify risks, analyse trends, coordinate improvement actions and ensure changes are followed through to completion.The RoleReporting to the Registered Manager and Managing Director, you will take ownership of key governance systems, quality assurance processes, compliance monitoring, operational reporting and digital improvement projects.You will work across the organisation to strengthen governance and regulatory compliance while supporting managers and frontline teams to continually improve the quality and safety of care.You'll need to be comfortable working autonomously, asking the right questions and constructively challenging managers when required.Key ResponsibilitiesGovernance & Regulatory ComplianceSupport ongoing CQC and CIW inspection readinessMaintain governance trackers, compliance systems and action plansMonitor changes in legislation, regulatory guidance and best practiceCoordinate policy reviews and ensure documentation remains currentPrepare evidence for inspections, audits and commissioner reviewsIdentify compliance risks and recommend practical solutionsEnsure agreed governance actions are followed through to completionQuality Assurance & ImprovementReview incidents, complaints, safeguarding concerns and audit findingsIdentify trends, themes and areas requiring improvementSupport and undertake root cause analysis and incident investigationsDevelop and monitor quality improvement action plansConduct and coordinate audits across servicesChallenge poor practice appropriately and professionallyWork collaboratively with managers and staff to embed improvementsHelp develop a positive culture of learning and continuous improvementData, KPIs & ReportingProduce governance dashboards and KPI reportsAnalyse operational and quality data to identify emerging trendsEnsure information is accurate and validated before external submissionPrepare meaningful reports for senior leadershipSupport board reports, tenders and commissioner returnsUse Excel, Power BI and internal business systems to support data-driven decision-makingDigital Projects & InnovationCoordinate digital transformation and improvement projectsLiaise with software, website and technology providersSupport the introduction of AI, automation and improved reporting systemsAssist with cyber security, GDPR and digital governance initiativesIdentify opportunities to improve efficiency through technologyTraining & CommunicationMonitor mandatory training complianceIdentify emerging learning and development needsProduce governance updates, newsletters and staff briefingsSupport the implementation of new and updated policiesHelp ensure staff understand their responsibilities around quality, safety and complianceWho We're Looking ForWe're particularly interested in candidates with hands-on provider-level governance and quality experience within adult or paediatric complex care, adult social care or a similar regulated healthcare environment.You should be able to demonstrate experience in several of the following areas:Health and/or Social Care GovernanceAdult and/or Paediatric Complex CareCQC and/or CIW complianceQuality Assurance and Quality ImprovementIncident investigation and Root Cause AnalysisSafeguarding and complaints managementClinical or operational auditsRegulatory complianceHealthcare staffingProject coordinationDigital systems and transformationKPI and business reportingContinuous improvementYou'll Also BringExcellent analytical and problem-solving skillsStrong written and verbal communicationExcellent organisational skillsClose attention to detailConfidence working with senior managers and multiple stakeholdersThe ability to appropriately challenge practice and decisionsStrong relationship-building skillsThe ability to manage multiple priorities and projectsA proactive approach with the confidence to take ownershipClinical / Registered Manager ExperienceA nursing qualification and current NMC registration would be advantageous but is not essential, provided you can demonstrate strong provider-level governance experience within complex care or a comparable regulated healthcare setting.Experience as a CQC Registered Manager, Deputy Manager, Clinical Governance Lead, Quality Manager or similar would also be highly advantageous.Desirable Systems & ExperienceExperience with any of the following would be beneficial:Power BIZohoLog My CareQCSMailerLiteWebsite Content Management SystemsAI and Digital GovernanceGDPRTender submissionsCommissioner reportingAudit and inspection preparationWhy Join Airmid Staffing?At Airmid Staffing, we're committed to delivering outstanding care through strong governance, innovation and exceptional people.We offer:£40,000 – £45,000 per annum, dependent on experienceHybrid working opportunitiesCareer development and progressionThe opportunity to influence business strategy and service improvementA collaborative and supportive leadership teamA modern digital working environmentA varied and rewarding workloadThe opportunity to make a genuine impact on quality, safety and complianceIf you're looking for your next challenge and want a role where you can combine governance, quality improvement, compliance and digital innovation, we'd love to hear from you.Apply today with your CV or contact Fel on 07442 038239 for further information.Join Airmid Staffing and help us continue delivering safe, compliant and outstanding care.