Graduate Trainee

Job Description - Graduate Trainee / Associate Analyst (Freshers) – Only for Local NationalsPosition: Graduate Trainee / Associate AnalystExperience: Freshers (0-1 Year)Education: Bachelor’s degree in medical/Pharma/Dental/Physiotherapy or any Engineering

Location: Dubai

Employment Type: Full-TimeShift: Rotational Shift (24/7)Prerequisite Mandate Document: Only Local Nationals are eligible for this roleFamily-Book (Khulasat Al Qaid)Emirates IDJob SummaryWe are looking for highly motivated and enthusiastic (Emirati) college graduates to join our team.

This role offers an excellent opportunity to learn, grow, and build a career in IT, Application Support, Healthcare IT, Operations, or Business Support functions. The selected candidates will undergo training and work closely with experienced professionals to support business-critical applications and processes.Key ResponsibilitiesLearn and understand organizational processes, applications, and support procedures.Provide operational and application support to end users.Monitor and resolve assigned tickets within defined SLAs.Assist in troubleshooting technical and functional issues.Maintain process documentation and knowledge base articles.Work collaboratively with cross-functional teams.Participate in training sessions and continuous learning programs.Ensure adherence to company policies and quality standards.Eligibility CriteriaBachelor's Degree in Pharma, Dental or any other medical fields, or related disciplines.Recent graduates (2025/2026 pass-outs preferred).Consistent academic performance.Good communication and interpersonal skills.Strong analytical and problem-solving abilities.Willingness to learn and adapt to new technologies and business processes.Desired SkillsBasic understanding of computers, operating systems, and networking concepts.Basic Healthcare workflow understanding is a plus.Familiarity with Microsoft Office (Excel, Word, PowerPoint).Basic knowledge of databases and SQL is an added advantage.Ability to work independently and as part of a team.Strong customer service orientation.Key CompetenciesPositive attitude and eagerness to learn.Excellent communication skills.Teamwork and collaboration.Attention to detail.Time management and organizational skills.Adaptability and flexibility.What We OfferStructured training and onboarding program.Mentorship from experienced professionals.Career growth opportunities.Exposure to real-world business and technology environments.Competitive compensation and benefits.