Group Director – Infrastructure and Cloud

Job Purpose To provide leadership and end-to-end operational accountability for Modon’s core technology platforms – data centre facilities, compute and storage, enterprise network, hybrid and multi-cloud environments, and the digital workplace. The role ensures these platforms are resilient, performant, secure by design, cost-effective, and capable of supporting the business today while scaling for future growth across the Group. The Director will translate the Enterprise Technology strategy into an executable infrastructure and Cloud roadmap – setting engineering standards, driving operational maturity and automation, and holding strategic partners and service providers accountable for outcomes. The role works within the Group governance and architecture framework and operates a shared accountability model with Cybersecurity to embed and sustain controls across the estate. Roles, Responsibilities, Duties Strategy and Technical Leadership Translate the Enterprise Technology strategy into a costed, sequenced roadmap for infrastructure, cloud, and workplace services, aligned with Modon’s corporate priorities.Own the technical architecture and engineering standards for the platform estate, ensuring designs are resilient, scalable, observable, secure by design, and aligned to the enterprise reference architecture.Maintain a current view of the infrastructure and cloud footprint, technology-debt position, and end-of-life exposure, with a credible transition plan and refresh cycle.Evaluate and introduce emerging platform capabilities – infrastructure-as-code, automation, AI-assisted operations, and cloud-native services, and where they deliver demonstrable operational or financial benefit.Build and maintain strong working relationships with strategic infrastructure, cloud, and workplace partners, including joint roadmap engagement, escalation paths, and structured service reviewsData Centre, Compute and Storage Direct the strategy, design, and operation of enterprise compute, virtualisation, and hyperconverged platforms, ensuring capacity is planned to meet demand and utilisation is actively managed. Own enterprise storage and data protection infrastructure, including tiering, capacity forecasting, backup infrastructure, and retention aligned to business and regulatory requirements. Maintain a structured lifecycle and refresh programme across compute, storage, and supporting hardware, with vendor support coverage tracked and gaps escalated. Ensure environments are consistently built and configured to defined standards, with configuration drift detected and remediated. Drive rationalisation and consolidation of legacy platforms, reducing footprint, licence cost, and operational burden. Enterprise Network and Connectivity Own enterprise network architecture and operations across corporate sites – LAN, WAN, SD-WAN, wireless, remote access, and internet edge, including inter-site and cloud connectivity. Ensure network designs deliver required availability, performance, and segmentation, with capacity managed against business growth and new site onboarding. Manage telecommunications and connectivity providers against defined service levels, driving accountability for availability, restoration times, and change quality. Own network standards, documentation, and change discipline, ensuring configuration is version-controlled and changes are tested, approved, and reversible. Support new developments, site fit-outs, and asset handovers with the network and connectivity capability required at handover. Cloud Platforms – Azure and AWS Own the strategy, design, and operation of Modon Corporate’s hybrid and multi-cloud estate across Azure and AWS, ensuring well-architected design and consistent landing-zone governance. Establish and enforce cloud guardrails covering subscription and account structure, tagging, network topology, identity integration, and configuration baselines, in line with Cybersecurity standards. Own cloud FinOps discipline – consumption visibility, rightsizing, reservation and savings-plan strategy, anomaly detection, and clear cost allocation to consuming business functions. Ensure workloads meet applicable data-residency and regulatory requirements, with placement decisions documented and reviewed. Drive cloud migration and modernisation activity, with structured assessment, migration patterns, and validated post-migration operational readiness. Establish infrastructure-as-code and automated deployment pipelines as the default delivery mechanism for cloud environments. Workplace, Productivity and End-User Computing Own the Microsoft 365 platform end-to-end for Modon, including tenant configuration and governance, service health, licensing optimisation, and roadmap adoption. Own enterprise end-user computing services – device standards and imaging, operating-system currency, mobile device management, application packaging, and virtual desktop infrastructure. Operate the enterprise identity platform (Microsoft Entra ID) day to day – provisioning, authentication configuration, device compliance, and conditional access to the standards and policies set by Cybersecurity. Resilience, Availability and Disaster Recovery Establish and maintain enterprise resilience across the platform estate, with high-availability designs proportionate to business criticality and documented recovery objectives. Own disaster recovery readiness – runbooks, replication, recovery environments – and prove it through a scheduled testing programme with results reported and gaps remediated. Ensure backup and recovery services are complete in coverage, regularly restore-tested, and protected against destructive and ransomware scenarios in partnership with Cybersecurity. Support business continuity planning with credible technology recovery input, and lead technology recovery during major disruption events. Operational Excellence and Service Delivery Ensure operational coverage across the platform estate with documented standard operating procedures, defined ownership, and a structured on-call and escalation model. Own capacity, performance, and availability management, with observability tooling providing meaningful alerting and a clear path from alert to action. Maintain a disciplined patching and currency cadence across infrastructure, cloud, and workplace platforms, meeting agreed remediation service levels. Operate within the ITIL-aligned service management framework – incident, major incident, problem, change, configuration, and release – as the platform owner and technical escalation point. Drive continuous improvement through problem trend analysis, automation of repeatable toil, and reduction of manual and out-of-hours effort. Security, Risk and Compliance Alignment Implement and sustain security controls across infrastructure, cloud, and workplace platforms to the standards set by Cybersecurity, under a shared accountability model with clear control ownership. Remediate vulnerabilities within agreed service levels by severity and asset criticality, with exceptions formally documented and risk-accepted. Maintain the platform technology risk register, with mitigation plans tracked to closure and reported to the appropriate risk and audit forums. Ensure compliance with applicable regulatory, data-residency, and Group policy requirements, and support internal and external audit activity with timely evidence. Vendor, Commercial and Financial Management Own the infrastructure, cloud, and workplace budget (OPEX and CAPEX) with disciplined forecasting, accruals, variance analysis, and credible year-end landing. Manage strategic vendors, managed service providers, and system integrators against clearly defined KPIs and service levels, holding partners accountable for functional and non-functional outcomes. Qualification: Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field Master’s degree preferred Relevant professional certifications preferred (e.g. Microsoft Azure and AWS certifications, Microsoft 365 certifications, ITIL, VMware, Cisco, Aruba, TOGAF)