Guest Relation Officer/Front Office

Job Title – Guest Relation Officer/Front Office Type - PermWork Location – DubaiSalary – AED 5000Working days & timings – 6-day work and standard hoursMandatory details/Skills –Customer Service, Communication SkillsJob description:Greet guests warmly and professionally upon arrival and departure.Handle guest check-in and check-out efficiently.Serve as a point of contact for all guests’ needs, requests, and inquiries.Resolve guest complaints promptly and professionally.Coordinate with housekeeping, room service, and other departments to ensure guest satisfaction.Provide accurate information about hotel services, amenities, and local attractions.Monitor guest feedback through surveys and online platforms and respond appropriately.