Guest Relation Officer/Receptionist (Arabic Speakers)

Key Responsibilities

Greet and welcome guests/clients/VIPs in a courteous and professional manner.Coordinate arrival and departure logistics (airport, hotel, or venue as applicable).Escort guests to designated areas and assist with check-in/registration.Handle guest queries, requests, and complaints promptly and diplomatically.Liaise with drivers, security, and internal teams to ensure seamless coordination.Maintain guest logs, feedback records, and daily reports.Represent the brand's image through appearance, tone, and etiquette.Support special events, VIP visits, and corporate guest handling as needed.

Requirements

Prior experience in hospitality, front desk, airport services, or customer-facing roles preferred.Excellent communication skills in [English/regional language].Pleasant, confident personality with strong interpersonal skills.Well-groomed and presentable appearance.Ability to multitask under pressure and adapt to shifting schedules.Basic computer/MS Office skills for logging and reporting.Flexibility to work shifts, weekends, or travel to venues if required.